Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELO WILLIAMS

Houston,US

Summary

Committed to resolving customer complaints in a professional and calm manner. Successful in establishing customer relationships in order to increase the likelihood of repeat business. Exceptional customer service and payment handling abilities. Dedicated to producing top-of-the-line work. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Capable of training new team members as well as defusing tense situations and customers. Individual who is quick to think and hardworking, and who is dedicated to effective communication. Hardworking and resourceful, with a meticulous eye for detail and a well-organized personality. Professional who is conscientious and self-directed and excels at working quickly and independently. Experienced in efficiently organizing supplies, equipment, and nets. Team member who is eager to contribute to the company's success. Sale expertise Customer engagement Stocking and replenishing Communication skills Ordering procedures Team standards Food preparation and safety Sales expertise Telephone etiquette Customer service.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Walmart Supercenter
05.2022 - 01.2023
  • Reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
  • Completes work assignments and priorities by using policies, data, and resources collaborating with managers, co-workers, customers, and other business partners identifying priorities, deadlines, and expectations ,carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.

Footwear Sales Associate

Academy Sports + Outdoors
08.2020 - 05.2022
  • Replaced out-of-stock items with new Product or Services to satisfy dissatisfied customers.
  • Greeted customers, assisted them in finding merchandise, and made recommendations.
  • Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.
  • Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations.
  • Assisted customers in locating and selecting merchandise in any store department.
  • Stocked merchandise , clearly labeling items, arranging according to size or color and preparing attractive displays
  • Increased sales by displaying merchandise in an appealing and orderly manner.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted and offered sales assistance to every customer upon entry into store.
  • Provided accurate store information on pricing, sales and product features.

Crew Member

Wendy's
09.2019 - 05.2020
  • Maintained high levels of productivity by cleaning and washing dishes and grill equipment efficiently.
  • Taking customer orders.
  • Worked as part of a team to complete efficient tasks and orders.
  • Im capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy.
  • Work in a team in the kitchen and prepare food.
  • Worked drive-thru and other areas.

Education

High School Diploma -

Carver High School For Applied Tech/Engineering/Arts
Houston, TX
05.2019

Skills

  • Stocking and Replenishing
  • Raw Materials Handling
  • Order Delivery Practices
  • Clear Communication
  • Adaptability and Flexibility
  • Verbal and Written Communication
  • Salesmanship

Timeline

Online Personal Shopper

Walmart Supercenter
05.2022 - 01.2023

Footwear Sales Associate

Academy Sports + Outdoors
08.2020 - 05.2022

Crew Member

Wendy's
09.2019 - 05.2020

High School Diploma -

Carver High School For Applied Tech/Engineering/Arts
ANGELO WILLIAMS