ANGELO F. BATTISTELLI
Colorado Springs,CO
Summary
I am seeking an entry-level position in cyber security. My passion for cyber security comes from my desire to gain insight about security risks and interest in security countermeasures. My goal is to be able to demonstrate proficiency in CompTIA, Security+, and becoming a certified ethical hacker. Loyalty is my cornerstone and I am respectful of the rules, policies, and culture of the organization. Furthermore, my strong work ethic and dedication for success makes me a great choice to lead teams in accomplishing the organization’s goals.
Overview
7
7
years of professional experience
Work History
Amazon Warehouse Associate
Amazon
Colorado Springs
10.2020 - Current
- Certified in multiple disciplines of Amazon warehouse and supply chain operations
- Sorted and processed thousands of packages of merchandise each shift
- Skilled in robotics; troubleshot errors and returned robots into circulation meeting time restraints
- Problem solve Robotic drives so the building is running efficiently
- Specialized in quality control of merchandise processing to ensure demand was being met.
Cinema Customer Service Representative
Regal Interquest Cinema
Colorado Springs
12.2017 - 10.2020
- Resolved customer disputes and ensured they were resolved in a timely manner
- Worked concessions/sales; responsible for handling money and merchandise
- Assisted customers to ensure their Regal Cinema experience was a positive one
- Recognized by management for performance excellence and outstanding customer support
- Assisted patrons in finding their seats, lost items, and locating facilities within the cinema.
Vehicle Sales Representative
Phil Long Hyundai of Chapel Hills
Colorado Springs
07.2019 - 09.2019
- Greeted customers and completed a needs assessment to determine vehicle needs
- Negotiated with customers to agree on a fair sales price
- Collaborated with other dealerships and representatives to locate desired vehicles.
Goodwill Donation Attendant (Temporary)
Goodwill Donation Center
Monument
04.2017 - 12.2017
- Greeted donors at drive-thru and collected goods with a positive attitude
- Received goods and organized donations based on facility capacity and sales categories
- Displayed strong customer service and a willing attitude to customers, fellow employees, and leadership
- Responded to complex issues in a timely manner while minimizing impact to customers.
Education
Cyber Security Certification -
Pike’s Peak State College
01.2023
Associates of Arts in General Studies -
Pike’s Peak State College
01.2020
High School Diploma -
Lewis Palmer High School
01.2016
Skills
Leading and directing teams
Responsible and Reliable
Calm under pressure
Independent thinker
Problem solver
Team player
Additional Qualifications
- Member of the Amazon Robotics Team
- Auto Industry Division Sales License, State of Colorado
- Lewis Palmer Varsity Basketball Team Captain
- Pikes Peak State College Dean’s List
References
Available Upon Request
Timeline
Amazon Warehouse Associate
Amazon
10.2020 - Current
Vehicle Sales Representative
Phil Long Hyundai of Chapel Hills
07.2019 - 09.2019
Cinema Customer Service Representative
Regal Interquest Cinema
12.2017 - 10.2020
Goodwill Donation Attendant (Temporary)
Goodwill Donation Center
04.2017 - 12.2017
Cyber Security Certification -
Pike’s Peak State College
Associates of Arts in General Studies -
Pike’s Peak State College
High School Diploma -
Lewis Palmer High School