Angelo Joshua De Vera
North Las Vegas,NV
Summary
Dependable/Detail-oriented/Creative with years of experience in customer service. Helped manage and train employees. Also boost productivity in any way and ensure to reach goals throughout. Looking to join this company to help ensure the best results and outcomes for the position, as well as gain knowledge.
Dynamic professional skilled in improving operational processes and customer interactions across diverse roles. Demonstrated ability to train teams, monitor performance, and implement strategies that elevate service quality and efficiency. Ready to contribute expertise in a challenging environment.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Advanced Testing Autonomous Vehicle Operator
Zoox
Las Vegas, NV
04.2025 - Current
- Operated autonomous vehicles in diverse environments and conditions.
- Conducted routine safety checks on vehicle systems and components.
- Collaborated with engineering teams to enhance vehicle performance and reliability.
- Monitored vehicle data to ensure optimal functionality during operations.
- Collaborated with engineering teams to refine vehicle algorithms.
- Evaluated performance of autonomous vehicles in varied environments.
Fulfillment Expert
Target
Las Vegas, NV
11.2022 - 01.2026
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Confirmed items picked for orders by keying codes into system.
Specialist
Apple
Las Vegas, NV
09.2024 - 01.2025
- Assisted in developing strategies to increase customer satisfaction levels.
- Demonstrated how to use the full range of features available on Apple products.
- Troubleshot customer issues related to software updates and hardware malfunctions.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Warehouse Associate
TJ Maxx Distribution Center
North Las Vegas, NV
10.2020 - 10.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Bird Specialist
Raising Cane's Restaurants
North Las Vegas, NV
09.2016 - 09.2020
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Developed and implemented strategies to enhance team performance, improve processes and boost productivity.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Bachelor of Science - Nursing
University of Nevada, Las Vegas
Las Vegas, NVAssociate of Science - General Studies
College of Southern Nevada
Las Vegas, NVSkills
- Linux Coding
- Time Management
- Recordkeeping and Documentation
- Attention to Detail
- Teamwork and Collaboration
- Data Entry
- Administration and Reporting
- Problem Resolution
- Work Planning and Prioritization
- Software engineering
- Testing and validation
Timeline
Advanced Testing Autonomous Vehicle Operator
Zoox
04.2025 - Current
Specialist
Apple
09.2024 - 01.2025
Fulfillment Expert
Target
11.2022 - 01.2026
Warehouse Associate
TJ Maxx Distribution Center
10.2020 - 10.2022
Bird Specialist
Raising Cane's Restaurants
09.2016 - 09.2020
Bachelor of Science - Nursing
University of Nevada, Las Vegas
Associate of Science - General Studies
College of Southern Nevada