Dedicated professional with a strong background in vehicle maintenance and team leadership. Successfully trained new technicians on safety procedures while maintaining high standards of customer service and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technician
Crest Ford
Flat Rock
05.2024 - Current
Performed routine maintenance on various Ford models, ensuring optimal performance.
Diagnosed vehicle issues using specialized diagnostic tools and equipment.
Assisted in training new technicians on safety procedures and equipment usage.
Maintained accurate records of repairs and services for customer reference.
Inspected vehicles for safety compliance and identified necessary repairs or adjustments.
Participated in ongoing training to stay updated on Ford technology and service practices.
Manager
The Big Salad
Grosse Pointe
01.2023 - 04.2024
Supervised daily operations to ensure smooth workflow in fast-casual dining environment.
Trained and mentored team members on food preparation and customer service standards.
Managed inventory levels and ordered supplies to meet restaurant demands efficiently.
Resolved customer complaints promptly to enhance dining experience and satisfaction.
Oversaw daily operations, maintaining efficiency and quality standards.
Delegated work to staff, setting priorities and goals.