Summary
Overview
Work History
Education
Skills
Timeline
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Angelique Pless

Fernandina Beach,FL

Summary

Dynamic delivery driver with a proven track record at Papa Johns, recognized for exceptional customer service and safe driving. Skilled in GPS navigation and time management, consistently achieving on-time deliveries while maintaining a positive attitude. Dependable team player who enhances operational efficiency through effective collaboration and problem-solving.

Retail professional with history of driving sales growth and enhancing customer experiences. Proven ability to lead teams, streamline processes, and implement effective retail strategies. Known for strong collaboration skills and adaptability in dynamic environments.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Papa Johns
01.2018 - 09.2020
  • Delivered pizzas and other menu items efficiently to customers' locations.
  • Maintained cleanliness and organization of delivery vehicle for optimal operation.
  • Managed cash transactions accurately during customer deliveries.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Followed safety protocols to ensure safe handling of food products during transport.
  • Utilized GPS navigation systems to optimize delivery routes and reduce time on the road.
  • Assisted team members with order preparation during peak hours for timely deliveries.
  • Adapted quickly to changing delivery schedules and high-volume demands effectively.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Delivery Driver Helper

UPS
11.2019 - 01.2020
  • Assisted drivers in loading and unloading packages efficiently.
  • Navigated delivery routes to ensure timely package distribution.
  • Collaborated with team members to streamline delivery processes.
  • Ensured compliance with safety regulations during operations.
  • Supported inventory management by organizing packages in the vehicle.

Warehouse Worker

Amazon
01.2021 - 03.2022

Operated warehouse equipment to efficiently move and organize inventory.

  • Loaded and unloaded shipments, ensuring accurate handling of products.
  • Maintained cleanliness and organization of work areas for safety compliance.
  • Assisted in inventory management through precise labeling and tracking systems.
  • Conducted quality checks on incoming and outgoing shipments for accuracy.
  • Implemented process improvements that enhanced efficiency in daily operations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 35 pounds.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.

Bridal Consultant

Davids Bridal
01.2022 - 05.2022
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Loaded and unloaded shipments, ensuring accurate handling of products.
  • Maintained cleanliness and organization of work areas for safety compliance.
  • Assisted in inventory management through precise labeling and tracking systems.
  • Assisted clients in selecting bridal gowns, ensuring alignment with their vision and preferences.
  • Educated customers on various fabric types and design options to enhance decision-making process.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
  • Developed strong relationships with vendors to secure exclusive deals on bridal gowns and accessories for clients.

Shopper

Amazon
06.2022 - 01.2023
  • Assisted in product selection and order fulfillment to ensure customer satisfaction.
  • Navigated warehouse inventory systems to accurately locate and retrieve items.
  • Collaborated with team members to maintain a clean and organized shopping environment.
  • Adapted quickly to changing priorities and handled high-volume customer requests efficiently.
  • Executed daily tasks with attention to detail, ensuring accuracy in order processing.
  • Enhanced workflow processes by identifying areas for improvement in inventory management.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Contributed to team goals by consistently meeting deadlines and performance targets.

Flex Driver

Amazon
05.2023 - 07.2023
  • Operated delivery vehicles safely and efficiently to meet customer expectations.
  • Managed loading and unloading of packages, ensuring timely deliveries.
  • Navigated routes using GPS technology, optimizing delivery times.
  • Assisted in maintaining vehicle cleanliness and compliance with safety protocols.
  • Communicated effectively with dispatch teams regarding delivery status and issues.
  • Adapted quickly to changing schedules and delivery demands, enhancing operational efficiency.
  • Collaborated with team members to improve overall delivery processes and workflows.
  • Provided exceptional customer service during interactions at delivery locations.
  • Handled packages responsibly, reducing instances of damage or loss during transit.

Delivery Driver

Pizza Hut
01.2023 - 06.2024
  • Delivered pizzas and other menu items efficiently to customers' locations.
  • Maintained cleanliness and organization of delivery vehicle for optimal operation.
  • Managed cash transactions accurately during customer deliveries.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Utilized GPS navigation systems to optimize delivery routes and reduce time on the road.
  • Followed safety protocols to ensure safe handling of food products during transport.
  • Assisted team members with order preparation during peak hours for timely deliveries.
  • Adapted quickly to changing delivery schedules and high-volume demands effectively.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Clerk

QuikTrip
06.2023 - 09.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of store environment to enhance customer experience.
  • Assisted in inventory management by restocking shelves and conducting stock checks.
  • Provided prompt customer service, addressing inquiries and resolving issues effectively.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Delivery Driver

Omni Hotels & Resorts
06.2024 - Current
  • Ensured timely delivery of orders while maintaining high customer satisfaction
  • Operated delivery vehicle safely and efficiently in compliance with traffic regulations
  • Communicated effectively with customers to confirm order details and address inquiries
  • Managed cash transactions accurately and handled payments securely during deliveries
  • Collaborated with kitchen staff to streamline order preparation and enhance service efficiency
  • Conducted routine vehicle inspections to ensure operational readiness and safety standards
  • Adapted quickly to changing delivery routes, optimizing time management for prompt service
  • Assisted in training new drivers on delivery protocols and customer service expectations
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

High School Diploma -

Heritage High School
Conyers, GA
05.2017

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • GPS navigation
  • Safe driving record
  • Order picking and processing

Timeline

Delivery Driver

Omni Hotels & Resorts
06.2024 - Current

Clerk

QuikTrip
06.2023 - 09.2024

Flex Driver

Amazon
05.2023 - 07.2023

Delivery Driver

Pizza Hut
01.2023 - 06.2024

Shopper

Amazon
06.2022 - 01.2023

Bridal Consultant

Davids Bridal
01.2022 - 05.2022

Warehouse Worker

Amazon
01.2021 - 03.2022

Delivery Driver Helper

UPS
11.2019 - 01.2020

Delivery Driver

Papa Johns
01.2018 - 09.2020

High School Diploma -

Heritage High School