Angel Rivera
Elmwood Park,US
Summary
Motivated and reliable individual seeking a full-time or part-time position. Authorized to work in the US for any employer and eager to contribute skills and strong work ethic to a dynamic team. Dedicated to providing excellent service, working efficiently, and adapting quickly to new roles and responsibilities.
Overview
8
8
years of professional experience
Work History
Office Agent
Expeditors International
Melrose Park, IL
03.2025 - 03.2026
- Managed logistics and supply chain operations to ensure timely delivery of goods
- Coordinated with carriers and vendors to optimize transportation routes
- Developed and maintained strong client relationships to enhance service quality
- Implemented process improvements that increased efficiency in shipping procedures
- Trained new agents on operational protocols and software systems
- Analyzed shipment data to identify trends and improve forecasting accuracy
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Shipping and Receiving Clerk
SigmaTron International, Inc
Elk Grove Village, IL
09.2021 - 11.2024
- Handled incoming and outgoing shipments, making sure everything was accurate and properly documented. Kept inventory organized and fixed any shipping problems with suppliers. Packaged and sent out shipments, and tracked everything using computer systems. Trained new employees on safety and how to use equipment. Made sure the warehouse was clean, safe, and efficient. Answered customer questions and managed recycling of packaging materials.
Team Lead
Pack Men Movers
Chicago, IL
03.2018 - 02.2021
- Helped customers move from their old homes to new ones, making sure to carefully wrap and protect their furniture and belongings. Packed the truck in an organized way to avoid any damage. Worked with the team to get the job done quickly, staying in constant communication to make sure everything went smoothly. Focused on providing great service while ensuring everything was safely moved.
Assembler
Flex
Buffalo Grove, IL
11.2018 - 02.2019
- Assembled parts as they moved through the machine, ensuring each piece was properly put together. Carefully palletized and wrapped skids to prepare them for shipment or storage. Performed basic computer tasks, such as scanning items and labeling them accurately, to keep track of inventory and ensure proper documentation. Maintained efficiency and attention to detail throughout the process to meet production goals.
Education
High School Diploma -
Foreman College And Career Academy
Chicago, IL06-2016
Skills
- Warehouse Employee (10 years)
- Customer Service and Care (10 years)
- Order Puller (3 years)
- Assembly Line (2 years)
- Picker Packer (4 years)
- Forklift (2 years)
- Shipping (3 years)
- Loading (6 years)
- Positive attitude
- Problem-solving skills
Personal Information
- Date of Birth: 12/24/1997
- Gender: M
- Driving License: R160-0049-7365
- ID Type: Driver's License
- ID Number: R160-0049-7365
Timeline
Office Agent
Expeditors International
03.2025 - 03.2026
Shipping and Receiving Clerk
SigmaTron International, Inc
09.2021 - 11.2024
Assembler
Flex
11.2018 - 02.2019
Team Lead
Pack Men Movers
03.2018 - 02.2021
High School Diploma -
Foreman College And Career Academy