Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Angel Thomas

San Antonio

Summary

Adept at enhancing dining experiences and kitchen efficiency, my tenure at Heartis Seniors Living honed my skills in food handling safety and customer service. By streamlining meal service operations and fostering positive customer relations, I significantly contributed to improved satisfaction levels. My expertise encompasses both culinary precision and effective team collaboration, ensuring high-quality service delivery.

Reliable cashier assistant manager with experience guiding and overseeing team of staff while ringing up customers. Trained, coached and supervised employees by enforcing policies and practices. Quickly responded to customer requests or complaints.


Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dietary Aide

Heartis Seniors Living
06.2024 - 12.2024
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed all food safety regulations while preparing meals for patients.
  • Kept all kitchen areas clean, tidy and free of hazards.

Cook

Sonic
08.2023 - 06.2024
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cashier Assistant Manager

Antsspot
05.2020 - 09.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.

Education

High School Diploma -

James Madison High School \
San Antonio
04-2024

Skills

  • Dining room service
  • Cooking
  • Food handling safety
  • Dining room setup
  • Loss prevention strategies
  • Store operations
  • Sales promotion
  • Budgeting and finance
  • Customer inquiries
  • Time management
  • Conflict resolution
  • Customer complaint resolution

Accomplishments

Im a hardworking individual that graduated at 16 years old with a 3.7 GPA. I was able to apply financial discipline and build a structured method that pushed me to save and get my 2015 ford mustang at 17 while as helping me and my mom move into our apartment.

  • Supervised team of 5 staff members.
  • Achieved great work conditions by completing full deep cleaning and scanning with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Documented and resolved costumer issues which led to returning costumers.

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Languages

English
Full Professional

Timeline

Dietary Aide

Heartis Seniors Living
06.2024 - 12.2024

Cook

Sonic
08.2023 - 06.2024

Cashier Assistant Manager

Antsspot
05.2020 - 09.2022
  • ServSafe Food Handler Certification - National Restaurant Association.

High School Diploma -

James Madison High School \
Angel Thomas