Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angely Castillo

Houston

Summary

Dedicated and customer-oriented professional with experience in cashier and takeout roles, offering strong interpersonal abilities and a commitment to delivering excellent service in fast-paced, customer-focused environments. Demonstrates a clear understanding of the importance of accuracy, efficiency, and attention to detail when handling transactions, managing orders, and supporting team operations.

Known for a dependable and adaptable work ethic, with a proven ability to stay organized and calm under pressure. Skilled in processing payments, handling customer inquiries, resolving issues, and ensuring orders are completed accurately and on time. Brings a positive attitude and strong communication skills to every interaction, creating a welcoming and helpful experience for customers.

A team player who is eager to continue learning and growing, with a solid foundation in customer service, problem-solving, and multitasking. Ready to contribute to a team that values quality service, reliability, and continuous improvement.

Overview

2
2
years of professional experience

Work History

Order Taker

Outback Steakhouse
11.2024 - 04.2025
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Developed a strong knowledge of product offerings to confidently answer customer inquiries and provide recommendations when needed.
  • Demonstrated excellent multitasking skills under pressure; managed multiple telephone lines while efficiently processing orders.
  • Welcomed customers and provided quick and attentive service.
  • Achieved timely fulfillment of orders by consistently meeting established deadlines.
  • Adapted quickly to new software systems used for managing customer orders, ensuring minimal disruptions during transitions.

Cashier

Home Depot
06.2023 - 06.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts -

Houston Community College
Houston, TX
05-2028

Skills

  • Interpersonal skills
  • Phone and email etiquette
  • Adaptability and flexibility
  • Multitasking
  • Attention to detail
  • Order tracking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Order Taker

Outback Steakhouse
11.2024 - 04.2025

Cashier

Home Depot
06.2023 - 06.2024

Associate of Arts -

Houston Community College
Angely Castillo