Angely Diaz
Undergraduate College Student
Manchester,NH
Overview
2
2
years of professional experience
Work History
Temporary Work-Study Sales Position
Barney Leadership Council
11.2023 - Current
- Enhanced office efficiency by streamlining document filing and organization systems.
- Assisted in project management for successful event planning and execution.
- Supported team members in achieving project goals, sharing resources and knowledge as needed.
- Maintained inventory accuracy by conducting regular audits and implementing tracking systems.
Macy's/ Seasonal Sales Associate
Macy's Department Store
12.2023 - 01.2024
- Boosted customer satisfaction and sales revenue levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided register services to approximately 50 customers per day
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Grocery Clerk
Market Basket Grocery Store
11.2021 - 06.2022
- Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
- Improved customer satisfaction by providing efficient and friendly service.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Education
Bachelor of Science - Health Sciences
University of Hartford
West Hartford, CT05.2027
High school Diploma -
West High School
Manchester, NH06.2023
Skills
- Customer service orientation
- Adaptability and flexibility
- Active listening skills
- Problem solving
- Bilingual Fluency in Spanish, English
- Leadership qualities
- Computer/technical skills
- Interpersonal skills
- Team collaboration
- Analytical Mindset
Community Service
Faith Seventh-Day Adventist Church, Service Learning Project, 10/2023-11/2023, West Hartford, CT
- Gathered volunteers to collect new to gently used clothed and distributed to local church
- About 15 hours
Family Organized, Volunteer Work, 01/2023, Constanza, Dominican Republic
- Distributed toys to hundreds of children living in poverty, gave out goodie bags to older kids in area
- About 10 hours
Awards
Photovoice Research Study First-Year Seminar/ Student Choice Award, 12/2023, West Hartford, CT
- Researched the Photovoice study method, incorporating into project
- Presented collaborative Photovoice Research Study project to administrators and students (reaching policy makers)
- Awarded Student Choice Award from over 15 diverse competing groups
Timeline
Macy's/ Seasonal Sales Associate
Macy's Department Store
12.2023 - 01.2024
Temporary Work-Study Sales Position
Barney Leadership Council
11.2023 - Current
Grocery Clerk
Market Basket Grocery Store
11.2021 - 06.2022
Bachelor of Science - Health Sciences
University of Hartford
High school Diploma -
West High School