Angely Lora

Supervisor: Rosa Acuña - +57 3135825687

• Conducted market research to identify trends and opportunities for growth.
• Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
• Participated in team brainstorming sessions to develop new ideas for promotions.
• Performed cold calling to generate leads for prospective clients.
• Collaborated with other departments to ensure successful delivery of services and products.
• Followed up with customers post-sale for feedback on product satisfaction.
• I follow up with clients. This task is carried out in order to build customer loyalty and attract new customers. This is done using a database that is managed through a CRM.

Supervisor: Yelitza Polo - +57 3017510305

• Provided detailed information to potential or already loyal customers in order to make the sale.
• I accompanied distributors in the development of strategic business plans for sales growth.
• I was given the role of advising customers on the products or services that best meet their needs to carry out a fixed and secure purchase.
• Resolved customer complaints in a timely manner with empathy and understanding.
• Created presentations demonstrating the value proposition of products and services.