Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Wildaly Forty

Kissimmee,Florida

Summary

Forward-thinking Directors Assistant accomplished and passionate. Devoted to the field with high integrity and a strong work ethic. Aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Organized and motivated, eager to apply time management and organizational skills in various environments. Manager's Assistant with demonstrated command of organized, efficient, and effective in office oversight with 10+ years of experience. Multilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity. Looking for strong opportunities to expand skills while facilitating company growth.

Overview

19
19
years of professional experience

Work History

Office Manager

Coast Dental & Orthodontics
Kissimmee, FL
02.2020 - Current
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Verified patient insurance coverage and eligibility for dental services.
  • Created and maintained accurate electronic records of all insurance claims and payments.
  • Resolved any discrepancies between patient billing statements and insurance reimbursements.
  • Assisted patients in understanding their benefits packages, including co-payments, deductibles.
  • Reconciled account balances between internal database systems and external sources such as online portals provided by insurers.
  • Updated patient records when necessary due to changes in coverage or benefit levels.
  • Collected, posted and managed patient account payments.
  • Submitted claims to insurance companies.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Managed all payments processing, invoicing and collections tasks.

Experience MANAGER

AJ MANAGEMENT & REMODELING SERVICES
KISSIMMEE, FL
01.2012 - Current
  • Ensuring coverage of front desk, in conjunction with the receptionist, during normal business hours
  • Ensuring the office runs smoothly
  • Managing, selecting and ordering office supplies, furniture and goods
  • Planning and organizing office meetings
  • Managed schedules
  • Maintaining the overall of the office (time sheet, hiring, vacation time).

ASSISTANT MANAGER

ARREOLA, BAUS & ASSOCIATES, L.L.C
BETHLEHEM, PA
01.2010 - 01.2012
  • Responsible for productivity in overall of the office
  • Responsible to keep collections and
  • AR’s up to date
  • Responsible of answering multiple lines
  • Verified insurance, filing, checking in and out patients
  • Scheduling to maintain our daily goal.

OFFICE MANAGER

MY DENTAL CARE CENTER
ORLANDO, FL
01.2005 - 01.2010
  • Managing overall the office
  • Purchasing office supplies and maintaining inventory up to date
  • Morning huddles, revising daily production and how to maintain and achieve our daily goal
  • Presenting treatment plans to patients
  • Managed schedule, maintaining collection and AR’s at 100%
  • Sent out monthly statements
  • Processed end of day, month and year .

Education

GED -

Hialeah Miami Lakes

Skills

  • MS Office, Expenses, Budget Administration, Vendor Management, Schedule
  • Training & Development
  • Team Management
  • Good Work Ethic
  • Supervision & Leadership
  • Customer Service
  • Fluent in Spanish
  • Data Management
  • Organizational Skills
  • Computer Skills
  • People Skills
  • Microsoft Office
  • Proper Phone Etiquette
  • Critical Thinking
  • Articulate and Well-Spoken
  • Professional and Mature
  • Verbal and Written Communication
  • Strong Problem Solver
  • Administrative Support
  • Administrative Oversight

Languages

  • Bilingual(Spanish)
  • Languages

    English
    Professional
    Spanish
    Professional

    Timeline

    Office Manager

    Coast Dental & Orthodontics
    02.2020 - Current

    Experience MANAGER

    AJ MANAGEMENT & REMODELING SERVICES
    01.2012 - Current

    ASSISTANT MANAGER

    ARREOLA, BAUS & ASSOCIATES, L.L.C
    01.2010 - 01.2012

    OFFICE MANAGER

    MY DENTAL CARE CENTER
    01.2005 - 01.2010

    GED -

    Hialeah Miami Lakes
    Wildaly Forty