Angelyn Arroyo
Norwood,MA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Cashier
Lunch Box Deli
05.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
The Cheesecake Factory
05.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cocktail Server
Seminole Classic Casino
01.2018 - 10.2018
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Communicated with guests to record orders and assess needs.
Cashier/Assistant Receptionist
TD Garden Pro-Park
10.2015 - 08.2017
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Catholic Charities
03.2012 - 06.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed applications for food pantry and utility assistance.
Education
Bachelor of Science - Criminal Justice Administration
National University
06.2032
GED -
Catholic Charities
Boston, MA06.2013
Skills
Customer Assistance
Active Listening
Work Ethic and Integrity
Patience and Empathy
Cash Handling
POS Systems
Problem-Solving
Attention to Detail
Timeline
Cashier
Lunch Box Deli
05.2023 - 06.2024
Cashier
The Cheesecake Factory
05.2019 - 01.2020
Cocktail Server
Seminole Classic Casino
01.2018 - 10.2018
Cashier/Assistant Receptionist
TD Garden Pro-Park
10.2015 - 08.2017
Receptionist
Catholic Charities
03.2012 - 06.2013
Bachelor of Science - Criminal Justice Administration
National University
GED -
Catholic Charities
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