With a proven track record of enhancing customer satisfaction and streamlining operations at Acie’s Boutique, I excel in relationship building and small business management. My tenure at Olive Garden honed my skills in staff training and customer service, demonstrating my ability to significantly contribute to team success and client satisfaction. As driven leader I strive to ensure that employees are motivated and committed to creating growth from within the company.
Hi, I’m
Angelyn Chatman
Customer Service Representative
BOILING SPRINGS,SC
Summary
Overview
42
years of professional experience
Work History
Acie’s Boutique
Owner
01.2023 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Social Security Adminstration
Disabled
04.2013 - Current
Job overview
Afni Inc, VerizonOpelika, AL
Customer Service Representative
10.2004 - 04.2005
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Angie’s Formalwear
Owner
12.1999 - 04.2001
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Olive Garden
Server Trainer
04.2006 - 08.2007
Job overview
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers. Was trained by world renowned Olive Garden serves from all over the world open the new store in Spartanburg, South Carolina. My experience and knowledge let me to be hard on the spot by the lead manager by the general manager of the Olive Garden, John Mitchell..
Aggie SalonPhenix City, AL
Cosmetologist
09.1992 - 05.1996
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Tommy’s TilePhenix City, AL
Customer Service Manager
05.1982 - 07.1990
Job overview
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Education
Purdue University - North CentralWestville, IN
Associate Of Applied Science from Psychology
University Overview
- Relevant Coursework: [Subject] & [Subject]
CVCCPhenix City, AL
Master Of Liberal Arts from Business Administration
University Overview
Meadows School of CosmetologyPhenix City, AL
Master Of Cosmetology from Cosmetology
08.1994
University Overview
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Customer Service
- Attention to Detail
- Staff hiring
- Partnership Development
- Scheduling
Timeline
Owner
Acie’s Boutique
01.2023 - Current
Disabled
Social Security Adminstration
04.2013 - Current
Server Trainer
Olive Garden
04.2006 - 08.2007
Customer Service Representative
Afni Inc, Verizon
10.2004 - 04.2005
Owner
Angie’s Formalwear
12.1999 - 04.2001
Cosmetologist
Aggie Salon
09.1992 - 05.1996
Customer Service Manager
Tommy’s Tile
05.1982 - 07.1990
Purdue University - North Central
Associate Of Applied Science from Psychology
CVCC
Master Of Liberal Arts from Business Administration
Meadows School of Cosmetology
Master Of Cosmetology from Cosmetology