Angelyn Yalung

Store Leader

Kwik Star

04.2019 - Current

Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
Planned optimal workflow through successful scheduling and task delegation.
Streamlined inventory management with accurate record-keeping and timely ordering of products.
Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Developed strong customer relationships by delivering exceptional service and personalized attention.
Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
Achieved sales targets consistently by motivating team members and creating a positive work environment.
Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
Involved associates in decision-making processes to empower team and drive continued successes.
Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.