Angelyna Cortez
Brooklyn,NY
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions. Service-focused ABA Therapist devoted to help students improve behaviors and better meet treatment goals. Skilled in implementing protocols to help individuals acquire skills and adopt reduction strategies for problematic behaviors. Focused on giving comprehensive support involving parents and caregivers.
Overview
3
3
years of professional experience
Work History
Teachers Assistant
Challenge Early Intervention Center
649 43rd Street Brooklyn, NY
12.2023 - Current
- Encouraged critical thinking through use of problem-solving activities in classroom.
- Taught courses under guidance of senior instructors.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Implemented evidence-based techniques aimed at reducing problem behaviors while increasing appropriate communication skills among students.
- Provided one-on-one support to students with autism spectrum disorder, enabling them to reach their full potential.
Restaurant Waiter
Dave And Buster
625 Atlantic Avenue
10.2022 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Food Service Handler
Sweet Green
8 East 18th Street
11.2021 - 07.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Hostess
Junior's Restaurant
386 Flatbush Avenue Ext
07.2021 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Fort Hamilton High School
06.2021
Skills
- Customer Needs Assessments
- Preparing Guest Salads
- Quality Assurance
- Natural environment teaching
- Communication
- Empathy
- Team work building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Teachers Assistant
Challenge Early Intervention Center
12.2023 - Current
Restaurant Waiter
Dave And Buster
10.2022 - Current
Food Service Handler
Sweet Green
11.2021 - 07.2022
Hostess
Junior's Restaurant
07.2021 - 10.2021
High School Diploma -
Fort Hamilton High School