Angerita Q. Hayes
Tallahassee,FL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Internship Student
H. Manning
08.2018 - 10.2018
- Listened and took the customers’ orders
- Reassured that all customers left satisfied
- Developed positive relationships with customers through greetings and interactions, Efferson Student Union &Activities Internship
- Assist with front line operations which include front desk operations, clerical, campus deliveries and data entry
- Assist with financial data entry and record keeping
- Making recommendations for the improvement of front-line office operations
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Sorted and organized files, spreadsheets, and reports.
Volunteer
Chipola College
09.2016
- Assisted kids from the community with out reach activities
- Distributed back to school backpacks to students
Cashier
Travel Centers of America
03.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Cook
Wingstop Restaurant
08.2018 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Overnight Stocker
Walmart
10.2019 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Education
RELEVANT COURSES Financial Accounting -
Associates of Arts Degree - Business Administration
Chipola College
Marianna, FL05.2017
Bachelor of Science - Business Administration
Florida A&M University, School of Business And Industry
Tallahassee, FL08.2019
Skills
- Digital Journalism
- Microsoft Proficiency
- Obtaining Information
- Documentation and Recordkeeping
Timeline
Overnight Stocker
Walmart
10.2019 - Current
Cook
Wingstop Restaurant
08.2018 - 08.2019
Internship Student
H. Manning
08.2018 - 10.2018
Cashier
Travel Centers of America
03.2017 - 08.2017
Volunteer
Chipola College
09.2016
RELEVANT COURSES Financial Accounting -
Associates of Arts Degree - Business Administration
Chipola College
Bachelor of Science - Business Administration
Florida A&M University, School of Business And Industry