Angery Morel
Lebanon,PA
Summary
Organized worker proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Freight Handler
Walmart
09.2023 - Current
- Loaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated forklifts to load freight containers of varying weight and size.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
Bank Teller
Lebanon Federal Credit Union
08.2022 - 08.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Trained new hires on customer service policies and procedures.
- Monitored and verified suspicious activity on customer accounts.
- Educated customers on online banking and mobile banking applications.
Team Member
Burger King
04.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Fountain Worker
Friendly's
08.2021 - 02.2022
- Developed rapport with customers through friendly interactions, fostering loyalty to the establishment.
- Adhered to safety protocols while operating machinery such as blenders or mixers, preventing accidents or equipment damage.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
- Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
- Executed daily opening and closing procedures following established guidelines for maximum efficiency.
Education
High School Diploma -
Cedar Crest High School
Lebanon, PA06.2022
Skills
- Warehouse Safety
- Critical Thinking
- Attention to Detail
- Patience and Empathy
- Willing to Learn
- Decision-Making
- Professionalism and Courtesy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Freight Handler
Walmart
09.2023 - Current
Bank Teller
Lebanon Federal Credit Union
08.2022 - 08.2023
Team Member
Burger King
04.2022 - 07.2022
Fountain Worker
Friendly's
08.2021 - 02.2022
High School Diploma -
Cedar Crest High School