ANGE W GANSORE
Jacksboro,TN
Summary
I am smart and well-organized, knowledgeable about support services, and have experience in coordinating support for individuals dealing with mental health issues: including counseling and community resources. I have always been a passionate advocate for clients' needs. I am motivated and skilled at meeting customer needs with expert support. I stay on top of demands in fast-paced environments. I maintain organized, clean, and safe work areas with diligent attention to important details. I am reliable, punctual, and successfully handle fast-paced work. I am experienced in computer programs such as: Microsoft, Power-point, Word, Excel. I have proven a willingness to take on any task to support the team and to help the business succeed. I off a strong work ethic, I easily adapt to change, and most importantly I am a people-centered person. I have always wished to find a career in which I can help people, and if given the opportunity I will exceed all expectations.
Overview
18
18
years of professional experience
Work History
Business Owner
Chief Executive Officer
Maryland/ Tennessee
01.2024 - Current
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Adapted quickly to changing demands or unforeseen challenges.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Independent Contractor
Uber And Lyft
Washington, DC
02.2020 - 12.2025
- Delivered excellent customer service, ensuring positive rider experiences and addressing concerns promptly.
- Navigated routes efficiently using GPS technology, enhancing ride completion times and customer satisfaction.
- Maintained vehicle cleanliness and functionality, performing routine inspections to ensure safety standards.
- Adapted quickly to changing traffic conditions, optimizing routes for timely arrival at destinations.
Home Health Aide
KBC Nursing Agency & Home Health Care
District Of Columbia DC
01.2018 - 01.2020
- Handled non-medical patient care activities, including laundry, food preparation, and room cleaning.
- Improved patient quality of life by assisting with daily living activities.
- Protected patients by monitoring conditions and promptly reporting problems to RNs.
- Offered support, companionship, and stimulation through conversation and recreation.
- Documented actions, vitals, and orders.
- Moved patients smoothly between beds, wheelchairs, and other locations.
- Maintained safety standards with proper handling.
- Kept patients clean, dry, and properly cared for under direction of registered nurses.
- Maximized patient comfort by keeping rooms clean and consistently meeting individual needs.
- Minimized infection risk to patients, cleaning and sanitizing rooms, equipments and tools.
- Prevented bedsores, consistently turning patients.
- Helped patients move safely with skilled mobility support.
- Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.
- Make sure to quickly respond to patients calls and emergency issues.
- Kept patients comfortable with clean linens and well-stocked rooms.
Office Aide
U.S VIP LIMOUSINE
Arlington Virginia
02.2015 - 01.2017
- Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
- Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
- Stored office supplies and kept meticulous inventory by performing item counts on a daily basis.
- Managed all incoming and outgoing mail, packages, and faxes.
- Coordinated successful conferences, meetings and special events, including catering and equipment setup.
- Tracked finances, projects and schedules with diverse computer programs.
- Organized and updated file systems, keeping records easily retrievable.
- Offered friendly and knowledgeable customer service to team members and employees.
- Helped project managers coordinate resources and paperwork necessary to complete assignments.
- Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel.
- Produced sleek and professional presentation material using office, Microsoft word, power-point, outlook, excel.
- Handled calls each day to answer questions, route calls, and take messages.
- Built positive relationships with office personnel and customers, strengthening connections and improving communication.
- Kept office file system highly organized and quickly retrieved needed records.
- Managed calendars, and arranged appointments.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and activities.
- Delivered messages and ran errands.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Scheduled appointments, meetings and events.
Church Community Support Worker
Assembly Of God Church Of Tanghin Barrage
Ouagadougou Burkina Faso
01.2008 - 05.2013
- Supervised community outings, enabling church members to achieve maximum personal independence.
- Conducted needs assessments and referred church members to financial, medical, social and community assistance and services.
- Promoted self-sufficiency.
- Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
- Supported individuals with facility-based planned activities in home and community settings.
- Followed and evaluated individualized support care plans to increase personal development.
- Served in various leadership roles to plan and manage community initiatives.
- Planned and managed community initiatives in various leadership roles.
- Furthered organization’s outreach and program success by cultivating successful partnerships with community leaders.
- As a community support specialist, my main focus was to help every church member in the basic health care needs. We were trained in cpr and first aid. Still, the main goal of the job was to provide each individual to improve on their own individual skills and to assist in community inclusion.
- Represented organization in person at events, community gatherings, and conferences.
- Optimized strategies based on compiled data on community needs, demographics, and socioeconomic conditions.
- Helped spot areas in need of improvement and program trends with consistent activity and client tracking.
- Implemented community programs for services.
- Created processes, plans, and systems.
Education
Foreign Language Teacher - Master in French
West Virginia University
Morgantown, WV08.2014
Bachelor Degree - Marketing Communication And Management
ESCO-IGES/ OUAGADOUGOU
BURKINA FASO 05.2013
Skills
- I am a quick learner, empathetic, technology savvy, cooperative, hard working, and extremely compassionate
- CPR/First Aid
- Crisis intervention
- Mental Health Support
- Computer programs: excel, word, powerpoint
- Documentation
- Psychology and sociology
- Service coordination
Timeline
Business Owner
Chief Executive Officer
01.2024 - Current
Independent Contractor
Uber And Lyft
02.2020 - 12.2025
Home Health Aide
KBC Nursing Agency & Home Health Care
01.2018 - 01.2020
Office Aide
U.S VIP LIMOUSINE
02.2015 - 01.2017
Church Community Support Worker
Assembly Of God Church Of Tanghin Barrage
01.2008 - 05.2013
Foreign Language Teacher - Master in French
West Virginia University
Bachelor Degree - Marketing Communication And Management
ESCO-IGES/ OUAGADOUGOU