Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angham Alfoudi

Plano,TX

Summary

Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Dedicated Practice Manager with 5 years of experience training new employees and handling bookkeeping and payroll administration. Knowledgeable in recruiting and hiring.

Overview

4
4
years of professional experience

Work History

Medical Assistant/Medical Practice Manager

Elpis Healthcare
01.2023 - Current
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Implemented electronic health record system, improving data accuracy and accessibility while reducing paperwork burden.
  • Oversaw accounting, budgeting, and financial reporting.
  • Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
  • Increased revenue generation by identifying opportunities for practice growth through expansion of services or acquisition of new patients.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Provided supervision and management to team of support personnel.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

Medical Assistant

U.S Allergy And Asthma
08.2021 - 01.2022
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medic

Heal 360 Urgent Care
01.2021 - 08.2021
  • Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
  • Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
  • Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
  • Facilitated smooth transitions between departments during hospital transfers, minimizing potential disruptions in ongoing treatments or evaluations.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Medical Assistant

Richardson Health
01.2020 - 01.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Completed EKGs and other tests based on patient presentation in the office.
  • Assisted in training and onboarding new phlebotomists.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Education

High School Diploma -

Collin College
2800 E Spring Creek Pkwy, Plano, TX 75074
06.2019

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital signs monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Electronic Health Records
  • Compassionate
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Immunization Administration
  • Laboratory Specimen Collection
  • Maintaining confidentiality
  • Professionalism and Ethics
  • Insurance Verification
  • Appointment Setting
  • Sterilization techniques
  • Patient Flow Management
  • Medical supply inventory
  • Medical office administration
  • Account Management

Timeline

Medical Assistant/Medical Practice Manager

Elpis Healthcare
01.2023 - Current

Medical Assistant

U.S Allergy And Asthma
08.2021 - 01.2022

Medic

Heal 360 Urgent Care
01.2021 - 08.2021

Medical Assistant

Richardson Health
01.2020 - 01.2021

High School Diploma -

Collin College

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Angham Alfoudi