ANGHY G. ARAGON
Fontana,CA
Summary
Experienced healthcare administrative professional with a strong background in office administration & Project management within the healthcare and clinic management. Proven track record of efficiently organizing and coordinating administrative operations to ensure smooth workflow and optimal patient care implementing effective systems, and fostering a positive and collaborative work environment. Possesses exceptional organizational and communication skills, with a keen eye for detail and a commitment to maintaining confidentiality. Dedicated to supporting healthcare professionals in delivering exceptional services while providing exceptional administrative support.
Overview
14
14
years of professional experience
Work History
Clinic Manager
Loma Linda University Health Care
01.2023 - Current
- Conduct frequent clinic walk-throughs to maintain safe work environment.
- Monitor duties assigned to personnel to promote high levels of patient care and job efficiency.
- Budget for resources to control expenditure and maximize profits.
- Hire, train and supervise employees to maintain team of high performers.
- Communicate with patients, ensuring that medical information is kept private.
- Coordinate over 12 physician schedules to guarantee optimum coverage.
- Work with director and chief to plan and coordinate production schedules.
Administrative Assistant
Loma Linda University Health Care
02.2016 - 01.2023
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Receive and appropriately delegate patient, personnel, and public complaints related to the department in the absence of management
- Took messages for administration in their absence
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- I was responsible for receiving, processing and tracking accounts payable, check requests and petty cash requests, including expense reports for mileage reimbursement for all clinic staff.
- Assist in maintaining personnel files for all Peds clinics
- In charge of coordinating special functions/events for the Department
- Managed visits to the satellites, including delivery of supplies when needed.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performances.
- Scheduled office meetings and client appointments for staff teams.
Project Coordinator
One Source Security
08.2015 - 08.2017
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept corporate and client information confidential, adhering to data safety measures.
- Photocopied, distributed and emailed documents to project managers.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Obtained building and specialty permits from local jurisdictional agencies.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Reviewed project scope, required materials and labor pricing to develop competitive bids.
Customer Service Representative
American Media LLC
10.2013 - 08.2015
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cross-trained and provided backup support for organizational leadership.
Project Coordinator - Commercial Construction
Drape Rite & Contruction
05.2010 - 03.2013
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Learned and adapted quickly to new technology and software applications.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Medical Interpreter
Ayala Interpreting Services
01.2012 - 06.2012
- Followed ethical codes to protect confidentiality of patient medical information.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated procedural information to facilitate understanding between doctors and patients.
Education
Certification - Six Sigma Green Belt
Loma Linda
03.2024
Bachelor of Arts - Business Administration
Azusa Pacific University
Azusa, CA05.2023
Certificate - Interior Design
Chaffey College
Rancho Cucamonga, CA05.2011
Skills
- Office administration
- Staff Management
- Spreadsheet management
- Process optimization
- Time management
- Supervising staff
- Relationship building and retention
- Policies and procedures
- Project planning and development
- Mac OS X expert
- Process Improvement
Languages
Spanish
Native or Bilingual
Timeline
Clinic Manager
Loma Linda University Health Care
01.2023 - Current
Administrative Assistant
Loma Linda University Health Care
02.2016 - 01.2023
Project Coordinator
One Source Security
08.2015 - 08.2017
Customer Service Representative
American Media LLC
10.2013 - 08.2015
Medical Interpreter
Ayala Interpreting Services
01.2012 - 06.2012
Project Coordinator - Commercial Construction
Drape Rite & Contruction
05.2010 - 03.2013
Certification - Six Sigma Green Belt
Loma Linda
Bachelor of Arts - Business Administration
Azusa Pacific University
Certificate - Interior Design
Chaffey College