Angi Carman
Beaverton,OR
Summary
Skilled professional with an extensive background in customer service. Calm and poised in the most pressure-driven situations. Pursuing an Online Chat Specialist position where excellent response and writing skills will help improve a company's success. Self-assured professional with the desire to be challenged on the job. Pursuing a position as an an Online Chat Specialist where dynamic communication skills can be utilized.
Overview
22
22
years of professional experience
Work History
Photographer
Self Employed Services
01.2012 - Current
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Enhanced visual content quality by providing expert Photoshop assistance and editing for marketing materials.
- Streamlined workflow for graphic designers by organizing and managing a library of assets, ensuring efficient access to required resources.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Professional Nanny
Nanny Services
08.2004 - 12.2011
- Enhanced children''s cognitive development by implementing engaging educational activities.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Fostered strong relationships with families, prioritizing open communication and trustbuilding.
- Supported children''s emotional growth by providing a nurturing environment and addressing individual needs.
- Managed challenging behavior effectively by implementing positive discipline techniques tailored to each child''s temperament.
- Continuously expanded knowledge of child development through professional resources and training, ensuring the implementation of best practices in daily care.
Receptionist
Providence Health & Services
06.2002 - 08.2004
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Aloha High School
Beaverton Oregon Associate of Arts - Photography
University of Portland
Portland, ORSkills
- Strong Exposure Techniques
- Retouching and Color Correction
- Shot Composition
- Visual Design
- Adobe Photoshop
- Client Relations
- Digital Photography
- Sales Expertise
- Attention to Detail
- Client Communication
- Collaborative Attitude
- Time Management
- Creative Thinking
- Customer Service
- Critical Thinking
- Decision-Making
Websites
Timeline
Photographer
Self Employed Services
01.2012 - Current
Professional Nanny
Nanny Services
08.2004 - 12.2011
Receptionist
Providence Health & Services
06.2002 - 08.2004
High School Diploma -
Aloha High School
Associate of Arts - Photography
University of Portland