Summary
Overview
Work History
Education
Skills
LOVE LANGUAGES
Timeline
Generic

Angi Shuck

Roseburg,OR

Summary

Coordinated Stower with 2 years of experience Amazonian organization. Adept at staying focused after long hours of work and maintaining efficiency. Successful at fast visual inspections and guaranteeing quality assurance.

Overview

51
51
years of professional experience

Work History

Amazon Stow Associate

Amazon Warehouse PDX
Troutdale, OR
08.2020 - 04.2022
  • Maintained clean and organized workspaces to uphold safety standards.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Separated damaged items from functional ones before placing on shelves.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Operated equipment while observing standard safety procedures.

Laborer Worker

People Ready Aka Labor Ready Aka True Blue Co.
Hillsboro, OR
08.2019 - 12.2021
  • Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
  • Gathered and removed debris and discarded material and upon final completion of construction project.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Operated power equipment to move materials and promote job efficiency.
  • Learned basic carpentry, painting and plastering.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
  • Updated logs and reported on job progress.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Removed imperfections and applied chemical solutions to treat materials and achieve smooth finishes.

Customer Service Representative

Aldecco
Beaverton, OR
01.2020 - 02.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Set up machines to start production cycles and controlled machine settings.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted connecting customers to car insurance by answering questions, responding to inquiries and handling telephone requests. and routing calls to lowest cost insurance companies in there area.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Collaborated with internal partners and customers to determine user needs and deliver technical protocols to correct.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on company systems, form completion and access to services.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Management Lead Cashier

Win Co Foods
Hillsboro, OR
05.2019 - 08.2019
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Reviewed order data to verify transactions and shipping dates.
  • Strategically distributed administrative tasks amongst Front end staff and provided guidance to promote performance.
  • Recognize customer issues prior to escalation and offered closure and substitutions for effective resolution.
  • Appraised requests and provided information to give customers appropriate answers regarding product information matters.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated employees on register use, merchandising and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.

Cashier

7 Eleven Franchise
Hillsboro, OR
04.2019 - 05.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Greeted customers and responded to requests for information.
  • Approached every question or concern with calm and level-headed approach.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Organized and re-stocked various stations and self-service items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Explained game instructions and rules to customers.
  • Took customer bets, paid out winnings and collected losing bets.
  • Collected fees for services and games, managing Lottery sales in cash daily maintaining compliance with OR gambling laws.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Reset and refilled slot machines with tickets and money.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Upsold specialty items with beverages, increasing store sales.

Truck Driver

Southern Refrigerated Transport Inc.
Texarkana, AR
09.2018 - 12.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Verified contents of inventory loads against Bills of Lading.
  • Contacted customers to report delayed delivery times.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Maintained current Class A CDL
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Invoiced settled accounts with shippers each day.

Truck Driver

OTHERS
Hillsboro, Wisconsin Illinois Oregon
06.1994 - 12.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Driver

First Student Transportation
Sandy, OR
10.2013 - 07.2014
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Registered Nurse

Portland Adventist Medical Center
Portland, OR
04.2007 - 12.2011
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Educated family members and caregivers on patient care instructions.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Evaluated patient histories, complaints and current symptoms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Managed patients recovering from medical or surgical procedures.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Implemented care plans for patient treatment after assessing physician medical regimens.

Registered Nurse

Providence St Vincent Medical Center
Portland, OR
03.2009 - 08.2011
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
  • Delivered proper care to victims of domestic violence at urgent care clinic.
  • Maintained Central Swan Lines and arterial line monitoring. Removal of all lines including femoral sheaths.

Registered Nurse, Intensive Care Unit

Tuality Community Hospital
Hillsboro, OR
06.2002 - 01.2007
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Managed care from admission to discharge.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
  • Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
  • Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.

Driver

Glendale Farms
Gresham, OR
10.1997 - 08.1999
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • I had a Class A coverage over this class B RIG which was a oversized dump truck and a hydraulic RAM push out system. This was delivering forest products like Bark, Saw Dust, and Hog Fuel.

Driver

CRinc.
Portland, OR
07.1994 - 09.1997
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Class A Tractor Trailer 20-45ft
  • Freightliner Business Class tractor Class A
  • Service Button Blue Round installed and in use
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Checked in with dispatch service and updated with current location.
  • Obtained customer signatures to complete and process paperwork.
  • Delivered employees and materials to job sites daily.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Courtesy Clerk

Safeway
Hillsboro, OR
06.1990 - 06.1994
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
  • Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Communicated professionally with colleagues, freelancers and clients.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Trained new personnel regarding company operations, policies and services.
  • Provided ongoing guest service.
  • Sought ways to improve processes and services provided.
  • Trained staff on operating procedures and company services.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Education

Associate of Science - Business Management

Portland Community College
Portland, OR
06.2016

Associate of Science - Business Accounting

Portland Community College
Portland, OR
06.2016

Bachelor of Science - Business Marketing

Portland Community College
Portland, OR
06.2016

Bachelor of Science - Major Nursing

Walla Walla University
College Place, WA
06.2002

General Two Year Studies Degree - General Studies

Mt Hood Community College
Gresham, OR
06.2000

High School Diploma -

Hillsboro High School
Hillsboro, OR
06.1993

Skills

  • Visual Inspections
  • Overhead Cranes
  • Basic Mathematical Calculations
  • Teamwork and Communication

LOVE LANGUAGES

Common bond among all beliefs, a tapestry woven in love with Christianity as the rock of a faith. Unity in the cornerstone of our one true God; ABBA Father.

Timeline

Amazon Stow Associate

Amazon Warehouse PDX
08.2020 - 04.2022

Customer Service Representative

Aldecco
01.2020 - 02.2020

Laborer Worker

People Ready Aka Labor Ready Aka True Blue Co.
08.2019 - 12.2021

Management Lead Cashier

Win Co Foods
05.2019 - 08.2019

Cashier

7 Eleven Franchise
04.2019 - 05.2019

Truck Driver

Southern Refrigerated Transport Inc.
09.2018 - 12.2018

Driver

First Student Transportation
10.2013 - 07.2014

Registered Nurse

Providence St Vincent Medical Center
03.2009 - 08.2011

Registered Nurse

Portland Adventist Medical Center
04.2007 - 12.2011

Registered Nurse, Intensive Care Unit

Tuality Community Hospital
06.2002 - 01.2007

Driver

Glendale Farms
10.1997 - 08.1999

Driver

CRinc.
07.1994 - 09.1997

Truck Driver

OTHERS
06.1994 - 12.2018

Courtesy Clerk

Safeway
06.1990 - 06.1994

Associate of Science - Business Management

Portland Community College

Associate of Science - Business Accounting

Portland Community College

Bachelor of Science - Business Marketing

Portland Community College

Bachelor of Science - Major Nursing

Walla Walla University

General Two Year Studies Degree - General Studies

Mt Hood Community College

High School Diploma -

Hillsboro High School

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Angi Shuck