Angie-Lee Clervil
Plainfield,IN
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
06.2023 - 07.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Developed time-efficient training schedules that minimized disruption to daily operations while still ensuring adequate preparation for new hires.
Digital Shopper
Walmart
02.2022 - 04.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Mere Boudon
Haiti 06.2018
Skills
- Energy and enthusiasm
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Team Leadership
- Safety rules
Languages
French
Full Professional
Creole
Native or Bilingual
Timeline
Crew Trainer
McDonald's
06.2023 - 07.2024
Digital Shopper
Walmart
02.2022 - 04.2023
High School Diploma -
Mere Boudon
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