Angie Alberda

Self-employeed

11.2002 - Current

Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Maintained client treatment records and designed long-term care programs for return customers.
Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Resolved customer complaints and facilitated conflict resolutions.
Suggested appropriate therapy based on current health of client.