Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Authorization Coordinator
Quality Care Rehab and Autism Center
Clinton Township, MI
02.2023 - Current
Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
Calculated estimated copay based on current insurance benefits.
Receptionist
Westwood Inn Nursing Home
Macomb, MI
06.2022 - 01.2023
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist
North Point Pediatric
Warren, MI
08.2021 - 04.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Crew Member
Dunkin' Brands
Troy, MI
01.2020 - 08.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Sales Associate
JCPenny Department Store
Sterling Heights, MI
10.2019 - 01.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.