Angie Bernal
San Juan,Tx
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
19
19
years of professional experience
Work History
Office Administrator/Branch Coordinator
Climate Pros
08.2013 - Current
- Manage Inventory, sales, parts orders
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Remained calm and professional in stressful situations.
- Liaised between upper management and branch personnel to facilitate effective communication channels.
- Researched and resolved billing discrepancies to enable accurate billing.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Implemented cost-saving measures by identifying and eliminating inefficiencies in billing process.
Co-Manager
Oshoes By Agaci
01.2012 - 01.2013
- Assuring complete customer satisfaction
- Analyze our daily, weekly, monthly goals
- HR, Operations, Payroll
- Changing our product windows to our monthly shoe flow
- Maintain knowledge of policy, sales, and promotions
- Greet our customers, expert in shoes
Merchandiser/Stock Manager
Agac’i
01.2011 - 01.2012
- Charge of receiving merchandise
- Merchandising the clothes on the floor
- Demonstrates analytical aptitude, problem-solving skills, leadership
Visual Specialist/Team Leader
Sears
01.2008 - 01.2011
- Responsible for the visual collateral in back walls
- Assisted in inventory management, maintaining accurate records of merchandise used in visual displays.
- Conducted regular walk-throughs to identify areas for improvement and update visuals as needed for maximum impact.
- Classified and coded different types of materials according to library policies and organizational standards.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Medical Assistant
Dr. Juan Aguilera and Associates
01.2007 - 01.2008
- Answering incoming calls and routing messages to appropriate personnel
- Assisting medical professionals in all areas as necessary
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Receptionist
B-Healthy Dietary Consultant
04.2006 - 07.2006
- Responsible for answering incoming calls and routing to appropriate personnel
- Patient prep to include weight-ins
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Helped office staff prepare reports and presentations for internal or client-related use.
Skills
- Fluent in English and Spanish
- Advanced knowledge of software tools
- Computer Programs to include Microsoft Word, Spreadsheets, Medisoft, QuickBooks, Excel
- 3-5 years of proven customer management experience
- Great Customer Service
- Ensuring stores’ policies are being maintain at all times
- Office management expertise
- Administrative duties
- Verbal and Writing Communications
- Organization skills
- Time management
- Accurate data entry
- Data entry
- Basic accounting
- Strategic planning
- Inventory management
Timeline
Office Administrator/Branch Coordinator
Climate Pros
08.2013 - Current
Co-Manager
Oshoes By Agaci
01.2012 - 01.2013
Merchandiser/Stock Manager
Agac’i
01.2011 - 01.2012
Visual Specialist/Team Leader
Sears
01.2008 - 01.2011
Medical Assistant
Dr. Juan Aguilera and Associates
01.2007 - 01.2008
Receptionist
B-Healthy Dietary Consultant
04.2006 - 07.2006
Similar Profiles
Savannah HardinSavannah Hardin
Construction Coordinator at Climate ProsConstruction Coordinator at Climate Pros
Karson CookKarson Cook
HVAC-R Service Technician Apprentice at Climate ProsHVAC-R Service Technician Apprentice at Climate Pros
Micky SmithMicky Smith
Commercial Refrigeration Technician at Climate ProsCommercial Refrigeration Technician at Climate Pros
Samuel LavigneSamuel Lavigne
Dispatch Manager at Cano and Sons TruckingDispatch Manager at Cano and Sons Trucking
Melody MurilloMelody Murillo
Sales Associate at Gap Inc.Sales Associate at Gap Inc.