Angie Bray
Fort Myers,USA
Summary
Analytical Medical Technologist recognized for exceptional productivity and efficient task execution. Expertise in clinical laboratory procedures, quality control, and diagnostic testing. Proven ability in critical thinking and problem-solving to deliver accurate results and enhance patient care. Proficient in EPIC, SAPIO, Salesforce, APVX, and Cytometer maintenance.
Overview
13
13
years of professional experience
Work History
Medical Technologist II
Neogenomics
Fort Myers, USA
05.2023 - Current
- Completed routine processing and testing of patient samples efficiently.
- Conducted quality control checks on Sysmex, Cytometers, Helmers, and Aperio.
- Logged in samples, ensuring correct specimens with two patient identifiers.
- Cleaned and sterilized lab areas and equipment to maintain safety standards.
- Recorded and reported test results in accordance with company procedures.
- Monitored Salesforce for additional testing, locating cell suspensions and rerunning samples as needed.
- Performed weekly maintenance tasks throughout the laboratory to ensure optimal operations.
Per Diem Patient Service Representative
Naples Community Hospital
Naples, USA
10.2017 - 05.2023
- Explained procedures and services to patients with administrative expertise and professionalism.
- Utilized Cerner and Epic systems for efficient appointment scheduling.
- Verified insurance eligibility and coverage for all patients.
- Filed and maintained patient records in compliance with HIPAA regulations.
- Compiled and updated patient medical records to ensure accuracy and completeness.
- Facilitated communication between patients and multiple departments.
- Delivered exceptional customer service to patients and medical staff.
- Cultivated positive relationships with patients and healthcare staff.
Insurance Authorization Specialist
Lee Health
Fort Myers, USA
08.2016 - 09.2017
- Input all patient data regarding claims and prior authorizations into system accurately.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Verified eligibility and compliance with authorization requirements for service providers.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained confidentiality of patient finances, records, and health statuses.
Manager
South Beach Tanning Company
Fort Myers, USA
03.2014 - 08.2016
- Monitored daily activities and mentored team members to maximize performance.
- Maintained organized, professional, and safe environments for employees and patrons.
- Onboarded new employees through comprehensive training and documentation.
- Managed employee motivation and productivity to enhance engagement levels.
- Controlled costs, ensuring operations remained within budget while increasing profits.
- Evaluated employee performance, providing constructive feedback to foster skill improvement.
- Addressed unhappy customers with professionalism and composure, maintaining a positive environment.
- Defined clear targets and communicated objectives effectively to all team members.
Front Desk Supervisor
Lani Kai Island Resort
Fort Myers Beach, USA
09.2012 - 03.2014
- Trained new staff on procedures, compliance requirements, and performance strategies.
- Greeted visitors and customers, providing assistance and addressing inquiries.
- Managed multi-line phone system to handle inquiries and transfer calls efficiently.
- Collected deposits, fees, and payments from guests.
- Resolved guest issues with rooms or reservations through knowledgeable service.
- Coordinated with room service, housekeeping, maintenance, and security to fulfill guest needs.
- Addressed and resolved guest complaints regarding rooms promptly.
- Reported suspicious activities to supervisor while adhering to security and check-in policies.
Education
Bachelor of Science - Clinical Laboratory Science
Florida Gulf Coast University
Fort Myers, FL05.2023
Skills
- Laboratory testing
- Multitasking capacity
- Safety procedures
- Technical documentation
- Inventory control
- Quality control
- Patient identification
- Specimen handling
- Problem solving
- Attention to detail
- Lab equipment maintenance
Personal Information
Title: Clinical Laboratory Technologist
Timeline
Medical Technologist II
Neogenomics
05.2023 - Current
Per Diem Patient Service Representative
Naples Community Hospital
10.2017 - 05.2023
Insurance Authorization Specialist
Lee Health
08.2016 - 09.2017
Manager
South Beach Tanning Company
03.2014 - 08.2016
Front Desk Supervisor
Lani Kai Island Resort
09.2012 - 03.2014
Bachelor of Science - Clinical Laboratory Science
Florida Gulf Coast University