Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Hi, I’m
Angie Brown
Fort Worth,TX
Summary
Overview
16
years of professional experience
1
Certification
Work History
Self Employed
Caregiver
09.2008 - 06.2009
Job overview
- Personal Illness & Caregiver
- Had major surgery requiring 6-week recovery
- Returned to work for Guide Book Publishing briefly; due to terminal illness of mother and debilitating injury incurred by father
- Cared for mother until passing in late November
- Cared for father, assisting with rehab and grief recovery until 6/2009.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Guide Book Publishing
Advertising Account Executive
09.2008 - 06.2009
Job overview
- Through cold calling and referrals, sold advertising for various Churches Guide Books/Directories
- Territory included Austin locally, and cities throughout Texas from Dallas to Corpus Christi.
- Helped customers in determining design and layout of sold and spec ads.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Managed directories for 15 different churches
CBD American Shaman AledoAledo, TX
Small Business Owner
01.2020 - 08.2023
Job overview
- Demonstrated product presentations to prospective customers to showcase features, benefits and value
- Increased average monthly sales by 500% within 6 months of opening
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices
TTEC@home/American Red Cross
Business Sales Representative
09.2017 - 05.2019
Job overview
- Sold and scheduled First Aid, CPR, and Safety group training to companies nationwide
- Worked from home office with minimal supervision
- Managed over 75 calls per day
- Conducted warm and cold call sales pitches
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
Angela Brown
Sales Consultant
02.2014 - 09.2017
Job overview
- Designed, tested, and implemented platform for selling loyalty program through inside sales
- Managed over 100 calls per day
- Direct and consultative sales to small, medium, and large companies with need for strong presence online
- Researched and streamlined self-generating leads
- Researched and built CRM program for management of inside sales database
- Script writing for cold calls, appointment setting, and online presentations
- Google AdWords Certified
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Yodle
Local Sales Representative
03.2010 - 12.2013
Job overview
- Direct and consultative sales to small, medium, and large companies with need for strong presence online
- First month out of training researched and identified new lead sources which resulted in ranking 7th for entire sales force
- Consistent top 20% performer in accumulated revenue in company
- Identified non-targeted business segments which resulted in increased personal and entire sales force revenue growth
- Consistent top quality sales performer with average 60 day cancel rate of less than 1%
- Voluntary member of 60 day sales boot camp team, created to streamline company selling script and objection handling
- Through intensive sales ninja training, one-call closing script was created and perfected
- Team identified top objections, and resolved need for precise rebuttals
- Within one week, overall boot camp sales exceeded every team, companywide. Personal commissions were over $3800 in 4 days
- By week three, team 19 broke every team record made within company history
- Scripts were established as standards to entire sales force, resulting in exponential growth that led to purchase of company by larger entity; Yodle in May of 2011
- November 2010: Inducted into Ballas Club - Over $5000 in commissions in one month
- February 2011: Inducted into $1000 club - $1000 in commissions in one day - 2nd member/First female
- Yodle's latest Product - Outrank 3
- Sold wide variety of segments including Law Firms, CPA's, auto body, glass and general repair shops, roofers, and other local businesses
- Product was cost-effective blend of SEO/PPC/Mobile advertising
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Angela Brown
Account Executive
10.2011 - 05.2012
Job overview
- I was one of the six founding members of the Yodle Sales Lab
- Our specialized “Black Ops” team was created with the initial goal to develop a stronger and more concise sales pitch that could be scaled out to the rapidly growing sales force
- The team also had the missions of testing new verticals, and mobile marketing
- Since the creation of a new scripted sales guide and rebuttal protocol, sales velocity has increased exponentially and Yodle continues to be a dominant player in the online advertising space
- Over the course of 8 months the sales lab team had a major hand in successfully combining two wildly different sales strategies, while improving companywide utilization of Salesforce CRM
3 Day Blinds, Inc
Design Consultant
06.2009 - 03.2010
Job overview
- Conducted in-home design consultations, demonstrating variety of high-quality window treatments that would complement client's décor whilst meeting their light control and privacy needs
- Worked with clients throughout process of selecting, and purchasing window coverings, including scheduling installation and coordinating any follow up services to ensure complete satisfaction.
- Consistently stayed under client's budget for projects.
Pitney Bowes
Account Executive
12.2007 - 07.2008
Job overview
- Provided mail stream solutions to businesses
- Met needs of existing clients by providing them with solution to best meet all their mailing and mail processing needs
- Found and displaced competition, and consistently seek out new customers through cold calling.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to maintain solid customer base.
- Attended networking events to build relationships and identify sales opportunities.
Education
Western Hills High SchoolFort Worth, TX
GED
01.1986
University Overview
Skills
- Sales & Marketing
- Closing
- Phone and Email Etiquette
- Converting Leads
- Consulting
- Business Development
- Cold Calling
- Product and service knowledge
- B2B sales
- Time management
- CRM and Salesforce proficiency
Certification
Certified CBD Consultant
Timeline
Small Business Owner
CBD American Shaman Aledo
01.2020 - 08.2023
Business Sales Representative
TTEC@home/American Red Cross
09.2017 - 05.2019
Sales Consultant
Angela Brown
02.2014 - 09.2017
Account Executive
Angela Brown
10.2011 - 05.2012
Local Sales Representative
Yodle
03.2010 - 12.2013
Design Consultant
3 Day Blinds, Inc
06.2009 - 03.2010
Caregiver
Self Employed
09.2008 - 06.2009
Advertising Account Executive
Guide Book Publishing
09.2008 - 06.2009
Account Executive
Pitney Bowes
12.2007 - 07.2008
Western Hills High School
GED