Angie Byrd

Worked Remotely from Home.

• Scheduled Installations for Exteriors. Windows and Entry door. Worked with Customers and Installers. Coordinated the jobs in my Book of Business until the job was closed. Corresponded in meetings with Management consistently.
• Maintained accurate records of all installations, ensuring easy access to essential information for future jobs and client inquiries.
• Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.

• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
• Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
• Prepared nail beds and cuticles, shaped nails and applied polish. Manicures and Pedicures. Made my own Essential oil scrubs.
• Worked the front desk. Scheduling and taking payments. Phone calls, deposits, and managing the books.
• Responded to customer requests and concerns about gel application and nail art designs.