A Carter

• Participated in workshops and presentations related to projects to gain knowledge.
• Maintained confidentiality of records relating to clients' treatment.
• Guided clients in developing skills and strategies for dealing with problems.
• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Engaged clients in conversation to determine feelings and apprehensions.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
• Implemented evidence-based therapeutic interventions to promote positive behavior change.
• Facilitated weekly group sessions to encourage self-reflection and problem-solving.
• Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
• Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Collaborated with other professionals to coordinate comprehensive care for clients.
• Determined clients' risk of self-harm or other dangerous behaviors.

• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting personal, educational or vocational situations.
• Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
• Advocated for students to access available resources.
• Empowered students through counseling and skill-building exercises.

• Consulted with customers to resolve basic issues or direct to correct staff member.
• Set appointments/maintain office schedule
• Maintained office supplies and equipment to support team productivity.
• Executed extensive variety of customer transactions according to institutional policy and procedures.
• Composed professional business correspondence, emails, meetings notes and other documents.
• Processed deposits and transactions

Office Responsibilities

• Arranged domestic and international travel plans and itineraries.
• Maintained and updated company policies, job descriptions, employee and customer contacts
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Maintained and updated all company permits
• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
• Filed, dictation, customer correspondence, phone system, company services

Personal Responsibilities

Managed and paid all personal household bills

• Displayed absolute discretion at handling confidential information.
• Ran personal errands/set appointments
• Coordinated household services (i.e.: lawn care, nanny seeking, etc.)
• Researched, coordinated, and helped execute remodel of new home

• Engaged clients in conversation to determine feelings and apprehensions.
• Worked as a volunteer and offered a position as site counselor within 2 months of volunteering
• Provided counseling, pregnancy tests, and social service resources to residents within the metro area
• Responsible for running the shelter within our facility (organized items, tracked client visits, requested donations from community resources)

• Maintained positive, comforting environment that felt safe and inviting to clients.
• Facilitated two treatment groups
• Helped to bring over 30 children back into their homes while working hand in hand with parents to maintain sobriety, learn healthy parenting skills, find employment, find housing, and rebuild a life for themselves and for their children
• Managed case load of 11-18 families at a time, facilitating weekly sessions
• Attended all court hearings, providing case summaries and professional evaluations of client progress
• Documented all meetings, progress, evaluations, and suggested case plans for each client and family
• Facilitated monthly family activities
• Attended weekly supervision meetings to review all client status reports
• Facilitated three separate parenting groups at local treatment centers in order to encourage healthy parenting and provide counseling for client issues
• Documentation of all group members, submitting evaluations and graduation reports to each treatment facility for group members

• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Maintained Inventory (place distribution orders for food, beer, and wine)
• Ran and submitted payroll
• Managed opening and closing of Restaurant
• Managed staff of 30 people
• Manage staff schedules
• Hired/Terminated
• Maintained customer relations; managed customer and internal conflicts

• Developed weekly lesson plans and activities to engage children and promote learning.
• Established positive communication with parents in daily conversation and formal conferences.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Responsible for ten 2-3 years old daily; teaching classroom curriculum, as well as bringing them to therapies and incorporating therapeutic needs into the classroom
• Maintained case notes on each child/evaluated performance daily
• Weekly case meetings with each child’s therapist and family worker
• Met with families monthly to update progress and discuss needs