ANGIE Casey
Ringgold,United States
Summary
Dedicated service-oriented HR Assistant with 20 years of Federal Service. Adept at onboarding procedures, recruitment strategies and payroll processing. Proven history of reliability and assertive, yet personable nature. Knowledgeable and organized in managing files and staying on top of assignments. Flexes easily between staff and employee needs. Responsive and engaging; skilled in supporting employees and managers with diverse HR needs. Advanced with word processing database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Thorough knowledge in research and analysis of various HR topical areas; deciphering administrative guides and the 5 CFR. Excellent ability to multi-task and communicate clearly with senior level staff while working in a team environment.
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
13
13
years of professional experience
Work History
Event Usher
Caesars Entertainment
Danville , Virginia
08.2025 - Current
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Sold admission, processed payments, and issued tickets.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
Human Resources Assistant GS 7/9
Washington Headquarters Services
Alexandria, United States
02.2025 - Current
- Company Overview: Department of Defense
- Built Positions in USA Staffing
- Managed Applicant Inquiry Mailbox answering questions and giving status updates and explaining the hiring process to external customers.
- Developed Spreadsheets identifying pertinent information needed by the Specialist such as determining entry on duty date and completion of E-verify.
- Assisted with the everyday duties of staffing and recruiting new hires
- Department of Defense
- Processed paperwork associated with personnel transactions such as promotions or terminations.
Human Resources Assistant (Federal Contractor)
Deloitte Consulting
Springfield, United States
10.2023 - 02.2024
- Performed E-Verify
- Certified on- boarding documents for new hires.
- Process all pay and benefit transactional, personnel, actions utilizing NFC and HR connect for Airport personnel and TSO Security Officers.
- Perform quality control and hiccup corrections utilizing epic HRIS systems.
Staffing Assistant (Federal Contractor)
Information System Corporation
Baltimore, United States
05.2022 - 07.2022
- Drafting job announcements, extending job offers and onboarding.
- Monitoring and ensuring all personnel actions are processed in a timely and accurate manner as well as developing and maintaining electronic databases to track personnel actions, including within-grade increases, classification actions, desk im audits, promotions, appointments, and separations.
- Maintain personnel and recruitment records in accordance with established guidelines, ensure strict confidentiality and security of all personnel matters and records; code and process a range of actions including those that have unusual conditions or issues requiring deviation from standard procedures, and process and document HR actions for a wide variety of employee categories that involve different forms, authorities, actions codes, and regulatory authorities or additional payment systems.
- Obtain missing data from HR files or the appropriate office; assist employees in your preparing paperwork related to HR actions, review finished forms for completeness and accuracy; contact individual employees supervisors by telephone to resolve questions before processing final actions, provide information on HR systems, processes, and procedures; and/or brochures, applications, and other HR documents to employees.
- Prepare and issue tentative and final offers of employment; perform research as necessary; support HR Specialist(s) as needed; and respond to inquiries concerning HR entitlements and services processing procedures, alternatives, and requirements.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Helped employees register for benefits programs using online portals.
Human Resources Assistant (Federal Contractor)
VESI Enterprise
Springfield, United States
06.2016 - 11.2017
- Company Overview: Department of Commerce
- Coded SF52's and processed all pay and benefits transactions into NFC/EPIC, and HR Connect.
- Performed classification duties cleaning up data to ensure the accuracy of all entries as they pertain to the individual and the position occupied Assist with recruitment duties using Monster Automated Hiring Systems.
- Built job announcements, created job analysis, developed assessment questions, and performed qualification analysis to determine the best qualified candidates for General Schedule (GS) and Wage Grade (WG) positions utilizing DEU and MP plans.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Assisted with on-boarding process of new hires 20 or more new hires on a bi-weekly basis; administering the oath of office and presenting an overview of the Agency and its mission.
- Department of Commerce
Human Resources Assistant
Department Of Agriculture - US Forest Service
Washington, United States
02.2015 - 03.2016
- Coded SF52's, ensuring classification fields were aligned with the Position Description including, the position and master record number, bargaining unit, retirement code, duty station and all classification information was accurate and completed the AD332 form accordingly before sending it through to my Supervisor for approval and signature and to PAR for processing.
- Utilized various HR systems to include e-recruit, Empower HR, Connect HR, NFC Epic, Excel, Microsoft Word, Microsoft Lync, and Sharepoint to perform daily task.
- Performed resolution of discrepancies on a case by case basis responding to work tickets distributed in.
- Counseled employees on benefits, completing forms, HR Processes and explained any questions through research and policy.
Human Resources Assistant
Department Of Health And Human Services
Washington, United States
02.2013 - 02.2015
- Supported (6) HR Specialist in the area of SES Recruitment, Position Management, Special Programs, Title 32 and Title 38 Appointments, and Student Programs.
- Managed SES Resumes using Outlook to receive and print resumes and establish DEU and or Merit Promotion case files.
- Transferred information to and from the gaining agency of a transfer; requested transcripts from Capitol Hill for political appointees and completed personnel actions for new hires life cycle changes, and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Maintained Political Appointee's case files and submitted ECQ's to OPM for approval.
- Worked closely with IT in setting up laptops, phones and necessary equipment for new hires before onboarding.
- Ordered supplies for the office. Made binders for the panel for performance evaluations.
- Assist with recruitment activities such as generating vacancy announcements, and running various reports for not to exceed appointments; temporary student appointments, anniversary dates for certificates of service.
- Worked closely administratively with IT to set up work stations for new hires, such as laptops, cell phones and ensured the employee was listed in the Global network.
- Ordered supplies for the office.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Processed personnel and pay actions in CAPHR (DFAS) systems for all nature of actions in accordance with the Guide to Processing Personnel Actions.
Education
No Degree - Human Resources Administration
Strayer University
Washington, DC03.1985
Skills
- Coding and Processing Personnel and Pay Actions
- Benefits Explanations
- Generating Reports
- Service Now
- Confidential Records Management
- HR Support
- Customer Satisfaction
- Job Analysis
- Research
- Oracle PeopleSoft
- Human Resources Information System (HRMS)
- NFC
- Epic
- DFAS
- FPPS
- E-Recruit
- ATS
- HR Connect
- Acendre
- Slack
- Monster
- USAStaffing
- Quickhire
- Intelliworks
- Standard Operating Procedures
- Applicant tracking
Accomplishments
- Trained and mentored new HR Assistants
- Worked on Special Projects
- Quality Assurance reviewing and corrections
Timeline
Event Usher
Caesars Entertainment
08.2025 - Current
Human Resources Assistant GS 7/9
Washington Headquarters Services
02.2025 - Current
Human Resources Assistant (Federal Contractor)
Deloitte Consulting
10.2023 - 02.2024
Staffing Assistant (Federal Contractor)
Information System Corporation
05.2022 - 07.2022
Human Resources Assistant (Federal Contractor)
VESI Enterprise
06.2016 - 11.2017
Human Resources Assistant
Department Of Agriculture - US Forest Service
02.2015 - 03.2016
Human Resources Assistant
Department Of Health And Human Services
02.2013 - 02.2015
No Degree - Human Resources Administration
Strayer University