Angeline Louis

• Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
• Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
• Improved patient comfort by providing compassionate and attentive care in various daily activities.
• Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
• Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
• Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
• Trained new HHA staff members on best practices for patient care delivery and documentation procedures.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.

Developed marketing strategies to attract new customers, increasing foot traffic.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Increased sales through effective merchandising strategies and targeted promotions.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Negotiated with suppliers to secure better pricing, reducing operational costs.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Generated repeat business through exceptional customer service.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Developed marketing strategies to attract new customers, increasing foot traffic.