Event Management Staff Member
Greater Houston Sports Club
9 2021 - Current
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Oversaw event operations to keep running smoothly.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Monitored and evaluated event operations to confirm continual compliance with regulations.
- Implemented event protocols to maintain safety and security of all attendees.
- Helped organize and manage successful events with attendance of over 50 people.