Amya Rodriguez
Hartford
Summary
Dynamic and dependable professional with experience as an Assistant Manager at Family Dollar, excelling in team leadership and customer service. Proven ability to enhance customer satisfaction and streamline operations. Skilled in time management and problem-solving, fostering a positive work environment while ensuring high-quality service delivery.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Family Babysitter
Christine Colon
01.2023 - 09.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assistant Manager
Family Dollar
10.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Team Member
McDonald's
01.2021 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Moes Southwest And Grill
09.2020 - 09.2021
Education
High School Diploma -
Great Path Academy
Manchester, CT06-2023
Skills
- Time management
- Problem-solving
- Following directions
- Critical thinking
- Dependability
- Reliability
- Infant care experience
- Activity planning
- Schedule management
- Toddler engagement
- Child safety expertise
- Diaper changing
- Customer service
- Money handling
- Decision-making
- Team leadership
- Team motivation
- Staff supervision
- Positive attitude
- Teamwork and collaboration
- Clear communication
Languages
Spanish
Full Professional
Timeline
Family Babysitter
Christine Colon
01.2023 - 09.2024
Assistant Manager
Family Dollar
10.2022 - 11.2023
Team Member
McDonald's
01.2021 - 09.2022
Team Member
Moes Southwest And Grill
09.2020 - 09.2021
High School Diploma -
Great Path Academy
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