Open To Work
Angie Cumber
HomeTeam Pest Defense
Anderson,SC
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Business Office Manager Area Supervisor
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Anderson, SC
Open to relocation:
No
28
years of professional experience
Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 20 years in the field.
Work History
Chief Operating Officer
6 Years 3 Months- Oversee operations and coordinated with managers to increase quarterly profits.
- Negotiated and drafted contracts with business partners, clients and vendors.
- Managed all aspects of business, including profitability, hiring and HR, marketing and vendor relationships.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Interviewed, supervised and motivated upper management to achieve optimal productivity.
- Increased business profits by streamlining processes and trimming unnecessary cost.
- Developed quarterly business plans to evaluate cost projections.
- Led operational oversight and budgetary supervision for locations
- Led team of seven other leaders reporting to company president.
- Developed quarterly business plans to evaluate cost projections
- Oversaw operations and coordinated with managers to increase quarterly profits.
Business Office Manager
1 Year 3 Months- Achieved compliance with company policies by effectively managing daily operations.
- Increased efficiency and enhanced service delivery through streamlined office processes.
- Elevated administrative staff performance by providing ongoing guidance and support.
- Achieved and exceeded company goals for payment and collection revenue.
- Assisted in hiring, training, and coaching team members to provide outstanding customer service. Met and surpassed expectations for call handling performance.
Area Supervisor
21 Years 3 Months- Evaluated managers skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations and ensure guest/team safety.
- Conducted routine inspections to ensure food safety and brand compliance.
- Planned sequence of operations and established schedule.
- Tracked hours and inventory usage, and prepared associated reports.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Utilized and enforced operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Processed orders and issued documentation.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Recruited, managed and motivated 6 locations to give every guest positive and memorable experiences.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings.
- Conducted routine monthly meetings to ensure open lines of communication.
- Completed quarterly goals for store general mangers to ensure goals are in place and standards are met.
- Closely monitor P&L discrepancies to ensure profit margins are met.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
Education
High School Diploma
Skills
Team Leadership
Scheduling
Sales
Inventory Control
Onboarding
Staff Management
Cash Handling
Employee Retention
Performance Appraisals
Store Operations
Performance Management
Timeline
Business Office Manager
HomeTeam Pest Defense
05.2025 - CurrentRead More
Chief Operating Officer
DJW Inc Dba Arbys
05.2020 - CurrentRead More
Area Supervisor
DJW Inc Dba Arbys
02.1999 - 05.2020Read More
McDuffie High School
High School Diploma
Read More