Angie Doss
Nashville,TN
Summary
Dynamic and results-driven Inside Sales Manager with expertise in team leadership, revenue growth, and customer relationship management. Skilled in pipeline development, process optimization, and strategic sales execution. Proven success in fostering high-performance teams, achieving revenue goals, and delivering measurable outcomes through innovative approaches and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Manager
Alliance Technical Group
Nashville, TN
05.2023 - Current
- Spearheaded the establishment of a new Nashville office, creating foundational processes for the Inside Sales Team’s new division.
- Designed and implemented strategic sales initiatives that increased revenue and drove team efficiency.
- Managed, onboarded, and mentored a team of three inside sales representatives, delivering continuous coaching and development.
- Analyzed customer data to identify untapped opportunities, resulting in expansion into new markets.
- Partnered with marketing to develop and execute promotional campaigns that showcased product value propositions.
- Designed and implemented a comprehensive training program for new hires, streamlining onboarding processes, and reducing ramp-up time.
- Presented sales metrics to senior management, recommending process improvements for increased collateral value.
Senior Inside Sales Manager
SmileDirectClub
Nashville, TN
07.2021 - 01.2023
- Rapidly promoted from Sales Development Representative to Senior Inside Sales Manager within 18 months, reflecting consistent performance and leadership.
- Built and facilitated an advanced training curriculum for a team of 10 U.S.-based inside sales representatives, resulting in consistent KPI achievement.
- Established and developed a remote call center team in South Africa, ensuring alignment with the company’s sales strategies.
- Conducted weekly performance reviews and identified areas for growth through data-driven insights.
- Delivered onboarding and training programs for new hires, ensuring alignment with company policies and product knowledge.
- Consistently exceeded key sales metrics, and improved team performance across all KPIs.
Inside Sales Campaign Manager
Philips Healthcare
Nashville, TN
08.2020 - 07.2021
- Developed and delivered sales training materials tailored to campaign objectives, improving team efficiency and product knowledge.
- Managed sales campaigns, increasing brand visibility, and driving profitability across target markets.
- Collaborated with regional sales representatives to craft tailored advertising strategies.
- Created data-driven sales presentations, enabling effective team training and campaign optimization.
- Facilitated onboarding and mentoring programs for new hires, ensuring seamless integration into the sales team.
Education
Bachelor of Arts - Communications - Public Relations
Mississippi State University
Starkville, MS05-2006
Skills
- Inside Sales Leadership and Development
- Data-Driven Sales Management
- Revenue Growth Strategies
- CRM and Pipeline Optimization
- Cross-functional collaboration
- Coaching and Training Excellence
Accomplishments
- Established a successful new office and inside sales division.
- Scaled international outsourcing operations, meeting key benchmarks.
- Consistently surpassed sales quotas, earning recognition for leadership.
Certification
- Certified Confidence Life Coach
Timeline
Inside Sales Manager
Alliance Technical Group
05.2023 - Current
Senior Inside Sales Manager
SmileDirectClub
07.2021 - 01.2023
Inside Sales Campaign Manager
Philips Healthcare
08.2020 - 07.2021
- Certified Confidence Life Coach
Bachelor of Arts - Communications - Public Relations
Mississippi State University
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