Hi, I’m
ANGIE DOSTIE
Parker,CO
ADAPT AND OVERCOME
USMC MANTRA
Summary
Versatile and results-driven professional with extensive experience in medical scheduling and patient care coordination at Invision Sally Jobe. Excelled in property management, showcasing strong negotiation skills and a proficiency in Microsoft Office. Demonstrated ability to enhance patient satisfaction and streamline processes, contributing to operational efficiency.
Overview
31
years of professional experience
1
Certification
Work History
Invision Sally JobeLone Tree, USA
Biopsy & Surgery Scheduler / Patient Care Coordinator
10.2018 - Current
Job overview
- Schedule all breast biopsy & surgery patients
- Process biopsy and surgical patient paperwork for 3 surgical sites
- Request and receive diagnostic, biopsy and surgical orders
- Verify proper coding for biopsy and surgical procedures (knowledge of breast ICD-10 and CPT coding required)
- Request pathology reports and prior imaging images for all new patients and coordinate with RADS and RAD Techs to review outside records
- Work closely with Nurse Navigators to educate/advise the patient on what to expect/do before, during and after the biopsy and surgery, providing comfort, support and informational resources
- Schedule all post biopsy and surgical follow up care
- Schedule screening mammograms, diagnostic imaging and other non-breast related modalities such at CT, MRI, Bone Density, Heart Screenings and x-ray
- Print and prepare diagnostic scheduling books for next business day, ensuring accurate and efficient patient care
- As needed, assist on the front end (previous registrar experience) when there are call-outs or there is PTO
- As registrar, assist with a variety of tasks to include but not limited to check in patients, collect demographic information, verify insurance information, collect and process payments, verify patient paperwork to ensure patient efficiency
- Manage company PCC Line (Patient Care Coordination Line) This is a phone line patients call into but leave detailed information about their requests on voicemail
- The PCC line is checked, information collected and disseminated to the appropriate department/ modality
- The line is monitored throughout the workday to ensure patient satisfaction
- As needed, provide coverage in CT Lung Screening department by scheduling patient for heart screenings
- Train new registrars and assist with on-boarding
- Assist registrars in diffusing patient on site complaints by providing support, guidance and alternatives in resolving the complaint
- Prepare marketing materials for breast care patients needing continuation of care (biopsy and surgery)
- Work closely with scheduling department leadership to monitor and correct scheduling errors to ensure patient satisfaction and efficiency
HomeParker, USA
Stay at Home Mom
05.2001 - 10.2018
Job overview
- All things mom! Includes but not limited to: House manager in every sense of the word
- Driver, Cook, Finance Manager, Gardener, Dog Trainer, House Cleaner, Cheerleader, Advocate, Teacher, Tutor, Volunteer, Organizer, Grocery Shopper, Disciplinarian
HQ Global WorkplacesDenver, USA
Site/ Property Manager
05.1994 - 05.2000
Job overview
- Lease office space(s) to all types of clienteles; local & Fortune 500 companies
- Worked with COO's, CFO's, Owners and Brokers
- Negotiate leases, new and renewals for clientele office space(s) of up to 200 individual office & conference spaces
- Facilitate/provide office/general administrative support to clientele by answering phone lines, greeted clients, prepared documents, handled shipping, mail delivery, conference room set up, filing, lunches
- Maintain, order and coordinate office furniture delivery and set up for leased office space(s)
- Facilitate connection of all IT, internet services and utilities to leased office space(s)
- Maintain and balance budgets for the site/ property to meet revenue, lease & payroll expectations
- Manage employees (15+); interview, hire, train, review, merit increases & termination, exit interview
- Manage multi-line phone switch board
- Work closely with building engineer to maintain proper function of the center and its facilities
- Organize center events for clientele and their respective own clients
- Company promotion in 1999: Relocation from Austin, Texas to Denver, Colorado, Portfolio included multiple sites
Education
Southwest Texas State University, San Marcos, TX
High School Or Equivalent from Criminal Justice/ Psychology
08.1992
High School, Austin, TX
High School
05.1990
Skills
- Microsoft Office
- Excel
- Medical Scheduling
- Microsoft Word
- Microsoft Outlook
- TEAMS
- Medical Office Experience
- ICD-10
- Property Management
- CPT Coding
- EMR Systems
- Insurance Verification
Certification
BLS Certification, 06/01/23, 06/01/25
Accomplishments
- 2022 IVOE NOMINATION
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchTimeline
Biopsy & Surgery Scheduler / Patient Care Coordinator
Invision Sally Jobe
10.2018 - Current
Stay at Home Mom
Home
05.2001 - 10.2018
Site/ Property Manager
HQ Global Workplaces
05.1994 - 05.2000
BLS Certification, 06/01/23, 06/01/25
Southwest Texas State University
High School Or Equivalent from Criminal Justice/ Psychology
High School
High School
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