Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Angie Fairfield

Phoenix,Arizona

Summary

Personable Auto Claims Adjuster with first-rate skills in risk assessment, mitigation, and policy interpretation. Adept at investigating and resolving liability exposures in over 50 states while abiding by each state's specific requirements. Talented at organizing and prioritizing time-sensitive claims and projects.

Overview

20
20
years of professional experience

Work History

Insurance Claims Adjuster

State Farm
08.2023 - Current

Collaborates with other departments and Management to provide an effective and simple workflow through the claim process for our customers.

Conducted analysis of new auto claim assignments with provided
remarkable services to customers.

Adopted and encouraged the use of modern technologies to improve process and efficiencies.
Leverage my technical and people agility to quickly evaluate exposure.

Network Marketing Professional

Self Employed Web
03.2016 - Current
  • Generate leads for new sales through internet marketing
  • Direct selling to individuals and serving as a distributor of goods and services
  • Lead and train a team of hundreds of individuals to build and manage their own sales team by recruiting and training
  • Provide weekly monthly training
  • Promoted to leadership levels in the first month
  • Determine customer needs by asking relevant questions and listening actively to the responses
  • Overall sales were over 200K a month
  • Named one of the top leaders in the industry and have spoken on stage multiple times training others to do the same.

TTEC-META Facebook Program

TTEC
01.2022 - 08.2023

Managed a portfolio of 150 businesses across different industries,
providing guidance for new and creative growth strategies through
digital marketing and optimizing existing campaigns. Measured and
reported performance of digital marketing campaigns. Identified
trends and insights and optimized spend and performance based on
those insights. Helped clients manage their budgets and spend on
promoting social media posts and advertising. Proactively reached
out to the customer base to support their advertising needs.
Responded in a timely manner and ensured successful resolution of

Police Dispatcher

City of Phoenix
10.2004 - 10.2016
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests
  • Routed calls to police, fire and ambulance service to meet individual call needs
  • Handled approximately 100 cases daily, providing information and treatment recommendations to public, hospital staff and US military for cases such as accidental or intentional overdoses, chemical exposures, animal bites and battery ingestions
  • Handled very difficult emergency calls which required quick thinking and lifesaving decisions
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses
  • Read system maps and caller information, and documented all details in the system
  • Assisted 100 customers in an average of 8 hours by multitasking and answering questions, responding to inquiries and handling telephone requests.

Education

Business -

Academy of Business College
08.1995

Diploma -

GLENDALE HIGH SCHOOL
08.1992

Skills

  • Skills
  • Detail Oriented
  • Leadership
  • Trainer
  • Sales
  • Public Speaking
  • Conflict Resolution
  • Marketing Professional
  • Energetic and Enthusiastic
  • Strong Work Ethic
  • Flexible
  • Self-Motivated
  • Great Communication
  • Impeccable Customer Service
  • Tableau
  • Digital Marketing
  • Facebook Marketing
  • Management
  • CRM Software
  • Zoom

Accomplishments

    Over the past year, I have consistently met and surpassed the metrics set by our department. These achievements have been recognized by my supervisor, leading to a temporary work assignment (TWA) in the injury department, where I also exceeded the required metrics.

Personal Information

Auto Claims Adjuster 

Timeline

Insurance Claims Adjuster

State Farm
08.2023 - Current

TTEC-META Facebook Program

TTEC
01.2022 - 08.2023

Network Marketing Professional

Self Employed Web
03.2016 - Current

Police Dispatcher

City of Phoenix
10.2004 - 10.2016

Business -

Academy of Business College

Diploma -

GLENDALE HIGH SCHOOL
Angie Fairfield