Angie Fields
Mill Creek,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
32
32
years of professional experience
Work History
Team Manager
Automatic Funds Transfer Service/AAA Mailing Svc
06.2014 - Current
- Manage office workflow to ensure efficient and timely completion of printing and mailing projects
- Respond to client inquiries via telephone and email regarding current and potential projects
- Prepare project estimates in CRM system
- Prepare purchase orders in CRM for necessary paper and mailing supplies
- Review work orders for accuracy prior to billing
- Prepare invoices in CRM and post to Quickbooks
- Receive payments, post in CRM and Quickbooks
- Process credit card payments
- Monitor past due accounts, contact clients for collection
- Assist in job completion including database management and troubleshooting, inkjetting and inserting materials
- Maintain client files
- Receive and distribute incoming mail to appropriate departments
Office Manager/Accounts Receivable
AAA Mailing Service
05.1993 - 06.2014
- Prepared invoices from work orders, received payments, prepared bank deposit, monitored past due accounts
- Performed data entry to maintain customer databases using Excel
- Manipulated customer provided databases using Excel to standardize, imported data to mailing program, presorted and prepared data for printing and delivery to USPS
- Prepared mailings on various office machines including inkjetting, folding and inserting
- Monitored job flow to ensure timely completion and accuracy
- Ensured compliance with postal regulations relevant to project
- Followed up on customer inquiries and complaints regarding projects
Education
Bachelor of Arts - Business Administration/Accounting
University of Washington
Seattle, WASkills
- Customer engagement expertise
- Work planning and prioritization
- Scheduling and coordinating
- Teamwork and collaboration
- Problem resolution
- Time management
- Multitasking Abilities
- MS office and CRM systems
Timeline
Team Manager
Automatic Funds Transfer Service/AAA Mailing Svc
06.2014 - Current
Office Manager/Accounts Receivable
AAA Mailing Service
05.1993 - 06.2014
Bachelor of Arts - Business Administration/Accounting
University of Washington
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