Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Angie Fisher

Jonestown,PA

Summary

Results-driven Vice President with 23 years of experience leading teams, driving initiatives, and achieving outstanding results. Proven track record of success in developing and implementing innovative strategies to drive growth, improve customer satisfaction and increase efficiency. Skilled in creating collaborative working environments and strengthening the talents of individual team members.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Vice President of Talent Acquisition and Operation

Choice Staffing
01.2015 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Clarified roles, responsibilities and expectations of staff.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for department and provided methods for reaching milestones.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Identified opportunities to improve business process flows and productivity.
  • Established performance goals for department and outlined processes for achievement.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Managed financial, operational and human resources divisions to optimize business performance.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Cultivated company-wide culture of innovation and collaboration.
  • Monitored key business risks and established risk management procedures.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Devised and presented business plans and forecasts to board of directors.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Founded performance- and merit-based evaluation system to assess staff performance.

Regional Vice President

Kelly Services
01.2012 - 12.2014
  • Managed Talent Aquisition and Business Development departments with 150+ employees throughout Pennsylvania.
  • Oversaw yearly budget of more than $200M.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Implemented successful improvements to [Function], [Function] and [Function].
  • Directed hiring and development of [Number] management staff to drive improvements to [Area].
  • Developed [Area] structure and established procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Represented organization at industry conferences and events.
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Monitored key business risks and established risk management procedures.
  • Devised and presented business plans and forecasts to board of directors.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

Regional Operations and Talent Acquisition Manager

The Performance Group
02.2010 - 01.2012
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Analyzed recruiting metrics to share reports and recommendations with stakeholders.
  • Optimized sourcing networks and used proactive methods to direct source candidates.
  • Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
  • Negotiated contracts and managed budget for recruiting expenses.
  • Created effective talent acquisition training materials that supported culture and performance objectives.
  • Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
  • Completed talent acquisition and management for [Number]+ internal and external placements.
  • Established consistent language and methodology for talent discussions, development, and succession.
  • Promoted increased focus on internal talent mobility and emerging talent across organization.
  • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
  • Recruited top talent to maximize profitability.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Coordinated technical training and personal development classes for staff members.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Liaised between multiple business divisions to improve communications.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Market Manager (PA/NY/NJ/DE/OH)

Staffmark
04.2002 - 02.2010
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Coached sales team members in effective selling strategies and closing techniques.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Maximized customer satisfaction by effectively coordinating service delivery for [Number]+ customers across territory.
  • Made strategic and successful decisions by documenting and tracking sales activities with PeopleSoft.
  • Directed work of more than 50 sales professionals at multiple offices across PA, DE, MD, NY and NJ.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Serviced accounts regularly to effectively upsell and cross-sell core and peripheral products.
  • Traveled to customer sites for presentations, follow-ups and to close contracts.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Coached and promoted high-achieving account executives and recruiters to fill leadership positions with qualified staff and boost company growth.
  • Drove sales by developing multi-million dollar contract sales.

Skills

  • Critical Thinking
  • P&L Responsibility
  • Risk and Mitigation Analysis
  • Expense Validation
  • Strategic Planning
  • Employee Motivation and Performance
  • Policy and Procedure Development
  • Budgeting and Forecasting
  • Budget Oversight
  • Performance Monitoring
  • CRM Software
  • Customer and Employee Rapport
  • Public Speaking
  • Staff Training
  • Improve Policies
  • Trend Identification and Forecasting
  • Analytical and Critical Thinker
  • Executive Leadership
  • Corporate Strategy and Development
  • OKR's and KPI's
  • Verbal and Written Communication
  • Sales and Marketing Leadership
  • Mentoring
  • Process Optimization
  • Recruiting and Hiring
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Process Improvement
  • Competitor Trends
  • Rules and Regulations
  • Performance Metrics Analysis
  • Conflict Resolution
  • Mergers and Acquisitions
  • Effective Communicator and Public Speaker
  • People and Culture
  • Business Growth and Marketing Strategies
  • Performance Monitoring and Evaluation
  • Partnerships and Affiliations

Accomplishments

  • Used Microsoft Excel and Google Docs to develop talent order and placement tracking spreadsheets.
  • Co-founded TAB Staffing in 2015 with former Staffmark colleague; TAB merged with Choice Staffing in June 2023.
  • Implemented my own concept for a Forklift Validation Center in Mechanicsburg facility, which rolled out nationally.

Certification

Certified Staffing Professional - Staffing Principles and HR Law

American Staffing Association - Alexandria, VA


SPHR - Human Resources Management

Society of Human Resources Managers - Alexandria, VA


Bachelor of Science (B.S.) in Biochemistry

Lebanon Valley College - Annville, PA


Foster Care Provider

BARC, Inc. - Jonestown, PA

Volunteer with BARC, a rescue organization for Bernese Mountain Dogs, to assist with transport and foster of dogs in need. Recently became an adoptive family to a BARC dog.


Project and Event Coordinator

Lupus Foundation of America - Harrisburg, PA


Regional Manager of the Year Award


Outstanding Leadership Impact Award


Various Awards for Business Growth, Innovative Solutions and Revenue Growth

Timeline

Vice President of Talent Acquisition and Operation

Choice Staffing
01.2015 - Current

Regional Vice President

Kelly Services
01.2012 - 12.2014

Regional Operations and Talent Acquisition Manager

The Performance Group
02.2010 - 01.2012

Market Manager (PA/NY/NJ/DE/OH)

Staffmark
04.2002 - 02.2010

Certified Staffing Professional - Staffing Principles and HR Law

American Staffing Association - Alexandria, VA


SPHR - Human Resources Management

Society of Human Resources Managers - Alexandria, VA


Bachelor of Science (B.S.) in Biochemistry

Lebanon Valley College - Annville, PA


Foster Care Provider

BARC, Inc. - Jonestown, PA

Volunteer with BARC, a rescue organization for Bernese Mountain Dogs, to assist with transport and foster of dogs in need. Recently became an adoptive family to a BARC dog.


Project and Event Coordinator

Lupus Foundation of America - Harrisburg, PA


Regional Manager of the Year Award


Outstanding Leadership Impact Award


Various Awards for Business Growth, Innovative Solutions and Revenue Growth

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