Summary
Overview
Work History
Education
Skills
Timeline
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Angie Francis

Belmont,MI

Summary

I have strong work ethics, integrity, and drive. I develop client and cohort relations through time management, organization, attention to detail, communication, and follow-through. I work well in diverse environments and collaborate as a teammate to meet company goals. I am a quick learner, motivated by business growth and development.

My most recent employment responsibilities were data base development, research, sales, client relations, and home based office management. I was promoted to marketing analysis that included face to face and call center customer service. I implemented behaviors and skills that produced leads through my performance.

I have owned and operated my own child care facility and photography studio. I have experience in administration and healthcare as a CNA. In addition, I worked for several years as a Realtor. I understand the dedication it takes to drive business development. I am currently looking for a company that will meet my family need and expand my knowledge for growth personally and professionally.

Overview

25
25
years of professional experience

Work History

Database Administration/Marketing Assistant

BTM Industrial
Muskegon, MI
09.2021 - 12.2022
  • Worked 36 hours per week. Majority of the time I worked remotely in my home office.
  • Strong Organizational and time management skills.
  • Strong Communication skills.
  • The ability to meet and exceed company goals and expectations.
  • Increased brand exposure by utilizing targeted marketing campaigns.
  • Developed and used specific methods for collecting marketing data.
  • Researched and Developed Databases for cold calling campaigns.
  • Met and exceeded goals for cold calling campaigns.
  • Initiated face-to-face conversations with potential clients for marketing campaigns to increase revenue.
  • Navigated Aircall and Salesforce platforms to interact with clients.
  • Effectively Navigated Microsoft office including Excel spreadsheets.
  • Collaborated with a team to meet company goals.

Realtor

Your Team Realty and Five Start Real Estate
Grand Rapids, MI
07.2006 - 10.2021
  • Worked 40 plus hours per week, remotely in my home office.
  • Maintained continuing education and licensing requirements.
  • Strong Communication Skills
  • Strong organizational and time management skills.
  • Accurately executed contracts and adhered to deadlines.
  • Skilled in Google, Microsoft Office, Excel, Powerpoint, Photoshop, MLS, and Dotloop platforms.
  • Prepared forms needed for real estate transactions.
  • Communicated with inspectors, lenders and pest control companies to maintain all terms of the contract.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Understood and followed real estate laws in an ethical manner.

Child Care Provider

Owner and Operator
Lakeview, MI
05.1998 - 09.2021
  • Worked 40 plus hours per week.
  • Used strong organizational and administrative skills.
  • Followed State licensing guidelines. Maintained required documents, inspections, and continuing education.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children and accounted for individual dietary needs and restrictions.
  • Recorded information about behavior, food and medication dispensing.
  • Used strong communication and team building skills. Discussed new developments, misbehavior and concerns with parents or guardians.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Provided for several special needs kids, including behavior disorders, feeding disorders, autism, down syndrome, seizers and severe allergies.

Administrative Assistant

Lakeview Animal Clinic
Lakeview, MI
10.2010 - 03.2012
  • Worked 36 hours in the clinic per week.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel.
  • Maintained inventory in supply closet to prevent shortages.

Professional Photographer

Self Employed
Lakeview, MI
01.2000 - 09.2021
  • Worked on-site and in home office 30 plus hours per week.
  • Used Administrative skills in Microsoft, Google, Adobe photoshop, Excel, PhotoEvo Pro, and social media platforms.
  • Strong Communication skills.
  • Strong Organizational Skills
  • Strong Conflict Resolution Skills.
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Cropped, manipulated and performed color balance for final images.
  • Photographed special events, parties and portraits.
  • Explained price and package details to customers.
  • Strengthened client relationships by executing flawless customer service and account management.
  • Automated office operations to manage client correspondence and record tracking and data communications.
  • Set up lights, backdrops and props for shoots and events. Hired, trained and supported team of staff photographers, freelancers and photo assistants.

Education

Real Estate

Real Estate Express
Online
05.2016

Certified Nurse Aid

Montcalm Community College
Sidney, MI
10.2009

Real Estate

Exposure.Representedprocess.Expandedcustomers.ScheduledBtmWyndam School of Real Estate
Grand Rapids, MI
04.2005

High School Diploma -

Lakeview Community High School
Lakeview, MI
05.1996

Medical Billing And Coding

Central Michigan University
Mount Pleasant, MI

Some College (No Degree) - Business Administration/Organizational Leaderships

Cornerstone University
Grand Rapids, MI

Skills

  • Communication
  • Administrative
  • Nurse Aide (medical terminology)
  • Time management
  • Organizational Skills
  • Typing Skills
  • Skilled with CRMs, Sales force, Adobe Photoshop, Excel, Microsoft Office, Google, Dotloop, Aircall platforms
  • Ability to work remotely
  • Goal Driven
  • Market research
  • Contract negotiation
  • Networking and business development
  • Client advocacy
  • Call Center Operations
  • Script use
  • Database management
  • Records management
  • Spreadsheet management with Excel
  • Compassionate client care

Timeline

Database Administration/Marketing Assistant

BTM Industrial
09.2021 - 12.2022

Administrative Assistant

Lakeview Animal Clinic
10.2010 - 03.2012

Realtor

Your Team Realty and Five Start Real Estate
07.2006 - 10.2021

Professional Photographer

Self Employed
01.2000 - 09.2021

Child Care Provider

Owner and Operator
05.1998 - 09.2021

Real Estate

Real Estate Express

Certified Nurse Aid

Montcalm Community College

Real Estate

Exposure.Representedprocess.Expandedcustomers.ScheduledBtmWyndam School of Real Estate

High School Diploma -

Lakeview Community High School

Medical Billing And Coding

Central Michigan University

Some College (No Degree) - Business Administration/Organizational Leaderships

Cornerstone University

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Angie Francis