Angie Getsfred

ACE Outdoor Parts (formerly PAE Distributing)

Sales and Marketing | March 2014 – Present

• Oversee daily operations and cross-functional team performance, ensuring optimal execution in logistics, customer service, and fulfillment (up to 250 shipments per day).
• Cultivate and expand high-value relationships with vendors, distributors, and sales representatives, strengthening partnerships and market positioning.
• Design and implement integrated sales and marketing campaigns that enhance brand visibility, boost customer engagement, and accelerate conversion rates.
• Foster a results-driven and collaborative culture through hands-on leadership, mentorship, and accountability, empowering teams to exceed organizational goals.

Key Achievements:

• Drove 120% sales growth in 2016 and 266% growth in 2017, positioning the company as a regional leader in its market segment.
• Streamlined operations and marketing processes, leading to measurable increases in customer retention, efficiency, and overall profitability.
• Spearheaded strategic vendor partnerships that expanded product offerings and improved supply chain performance.
• Recognized for consistently exceeding annual sales targets through innovative marketing strategy and data-driven decision-making.
• Increased dealership revenue by implementing strategic sales and marketing initiatives.

• Conducted market analysis to identify trends and opportunities for business growth.
• Negotiated contracts and agreements to secure favorable terms for clients and company.
• Streamlined sales processes, improving efficiency in lead generation and follow-up activities.
• Led training sessions on real estate regulations, compliance standards, and market dynamics for new hires.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Focused on growth and development of income streams by optimizing the marketing and sales initiatives, innovatively developing new approaches and managing campaigns.
• Demonstrated strong ability to quickly establish rapport and credibility and built favorable business relationships with realtors by conducting business meetings, luncheons and PP presentations.
• Developed and executed comprehensive sales strategies to drive revenue growth across multiple markets.
• Analyzed market trends and competitor activities to refine product positioning and pricing strategies.
• Cultivated relationships with key clients, resulting in increased customer loyalty and repeat business.

• Developed and maintained relationships with clients, ensuring consistent communication throughout sales process.
• Conducted market research to identify trends and opportunities, informing strategic decision-making for property listings.
• Achieved top performer status within the company due to consistent high sales numbers.
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

• Facilitated the smooth running of all real estate transactions for both sellers and buyers; successfully matched clients to the specific kind of properties they were seeking; proactively worked to deliver the best possible outcomes for both the seller and buyer.
• Prepared and delivered contracts and addendums correctly and within agreed timescales and targets; received E-Key training and utilized MLS to streamline the sales process.
• Administered the full transaction lifecycle of the real estate sales process; organized highly effective Open Houses; led buyers and sellers through the entire process to negotiation and closing deals.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Deployed best practice customer relations approaches; developed and strengthened client relationships; maintained regular and prompt communication with customers providing remarkable customer service that increased business opportunities.
• Produced contracts while meeting set deadlines and complying with all standards and regulations; made certain all selections were finalized and inputted correctly.
• Played a critical role in supporting company’s efforts to achieve its growth and sales targets through the delivery of exceptional customer service; held accountable for opening models on time, making sure neighborhoods were cleaned and homes were on schedule.
• Cultivated strong client relationships through effective communication and personalized service.
• Collaborated with cross-functional teams to deliver tailored solutions aligned with client needs.
• Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
• Developed long-term relationships with customers through personalized interactions, ensuring loyalty and repeat business.

• Performed extensive data entry tasks, inputting new patients’ information into system for 4 locations; maintained a thorough database enhancing the relationships with patients.
• Fielded incoming calls in a professional and courteous manner; managed a heavy and complex calendar, prioritized, and scheduled appointments.
• Supplied welcoming, helpful and exceptional service to patients; verified all insurance info and collected payments; accommodated all patient requests expediently and courteously.
• Streamlined office operations to enhance workflow efficiency across departments.
• Managed scheduling and coordination of patient appointments to optimize resource allocation.
• Supervised administrative staff, providing training and mentoring to ensure compliance with procedures.
• Maintained accurate records and documentation in compliance with healthcare regulations and standards.

• Greeted each person with a polite, friendly and professional approach; provided comprehensive assistance to the sales person on paperwork and follow up calls; worked cohesively and efficiently, achieving high performance goals in a fast-paced environment.
• Guided buyers through the entire building process; executed each activity to drive the customer experience in a positive way and delivered high quality customer service.
• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Processed sales transactions efficiently using point-of-sale systems.
• Maintained accurate inventory records, ensuring product availability and organization.
• Collaborated with team members to optimize store layout and merchandising strategies.
• Resolved customer issues promptly, fostering positive relationships and repeat business.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends.
• Established rapport with customers using active listening and interpersonal skills.