Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ANGIE GIBBS

ANGIE GIBBS

KAYSVILLE,UT

Summary

Dynamic Insurance specialist with a proven track record in client relationship management and strategic negotiation. Achieved exceptional sales performance and fostered customer loyalty through tailored solutions. Skilled in document analysis and proficient in Microsoft Office, driving business growth and enhancing operational efficiency.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Mortgage Loan Officer

PRIME LENDING
06.2025 - Current
  • Assist clients in understanding mortgage products and financing options.
  • Evaluate loan applications for completeness and accuracy, ensuring compliance with regulations.
  • Collaborate with underwriters to expedite loan processing and approval timelines.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Educate clients on credit requirements and financial documentation needed for mortgage applications.
  • Coordinate with real estate agents to facilitate smooth transactions between buyers and sellers.

INSURANCE MANAGEMENT/ INSURANCE AGENT

AAA NCNU
07.2015 - 01.2025
  • Exceeded all sales goals for monthly and annual sales earning circle of excellence award 2019-2024
  • Built and maintained strong client relationships to foster repeat business and customer loyalty.
  • Identified opportunities to cross-sell additional insurance products, enhancing client coverage while increasing overall sales volume.
  • Led hiring and onboarding of 150 agents, maintaining 3% attrition rate for AAA;s Insurance Department.
  • Achieve top Supervisor ranking in 2017-2018 with highest annual premium sales.
  • Developed and executed sales incentive programs to drive inside sales team towards sales and business KPI'S.
  • Identified areas of improvement within the department, implementing strategies to enhance efficiency and productivity.

INSURANCE AGENT

ANSWER FINANCIAL
08.2014 - 07.2015
  • Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
  • Built and maintained strong client relationships to enhance customer satisfaction and retention.
  • Developed customized insurance solutions based on individual client needs and risk assessments.
  • Guided clients through complex policy options, ensuring informed decision-making and understanding.
  • Negotiated terms with underwriters to secure optimal coverage for clients at competitive rates.

Education

MBA - Business Management

Ashford University
Phoenix, AZ
08-2012

BBA - Business Management

UNIVERSITY OF PHOENIX
Murray, UT
01-2001

Skills

  • Client relationship management
  • Strategic negotiation skills
  • Client engagement skills
  • Document analysis
  • Business growth strategy
  • Client account retention
  • Skilled in software usage
  • Skilled in Microsoft Office tools

Certification

  • Licensed P&C - 2014 to current
  • Licensed Realtor - 2003 to current

Timeline

Mortgage Loan Officer

PRIME LENDING
06.2025 - Current

INSURANCE MANAGEMENT/ INSURANCE AGENT

AAA NCNU
07.2015 - 01.2025

INSURANCE AGENT

ANSWER FINANCIAL
08.2014 - 07.2015

MBA - Business Management

Ashford University

BBA - Business Management

UNIVERSITY OF PHOENIX

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