Angie Good
Albuquerque,NM
Summary
Compassionate and hard working Licensed Funeral Director and Embalmer with 10+ years experience in all aspects of funeral service, from complex embalming and restorative art to meticulously coordinating personalized services and staff leadership, consistently honoring and remembering every life and supporting grieving families.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Transfer Associate
FRENCH Funerals - Cremations
Albuquerque, NM
07.2024 - Current
- Insured positive identification upon each call.
- Assisted in training new hires in proper procedures, conduct, and safety tips.
- Participated in team meetings to share ideas and discuss progress.
- Maintained positive working relationship with fellow staff and management.
Location Manager
FRENCH Funerals - Cremations
Albuquerque, NM
06.2023 - 07.2024
- Managed daily operations of funeral home including the front office staff, funeral directors, funeral assistants, and care center.
- Maintained compliance with local regulations and industry standards including building codes, proper documentation, and safety guidelines.
- Ensured all employees had up-to-date knowledge of new products and services being offered.
- Conducted regular meetings with employees in order to discuss performance reviews or goals.
Care Center Manager
FRENCH Funerals - Cremations
Albuquerque , NM
05.2023 - 06.2024
- Managed day-to-day operations of the care center, including staffing, scheduling, budgeting, inventory control and collaborating with other departments.
- Ensured 100% compliance during annual state inspections by developing and enforcing standard operating procedures for hazardous materials and keeping inventory of required instruments.
- Evaluated job performances of team members regularly through feedback sessions.
- Worked with outside vendors and partners to design processes and develop a cohesive centralized care facility.
- Partnered with management and staff to build a new identification process for centralized care.
Licensed Embalmer/Transfer Supervisor
FRENCH Funerals - Cremations
Albuquerque , NM
07.2017 - 05.2022
- Prepared loved ones for viewing and burial according to state regulations, with attention to detail and dignity.
- Trained new staff on embalming techniques and workplace safety standards, including proper PPE use, handling hazardous materials, and respiratory protection.
- Utilized cosmetics, mortuary wax, and other resources to achieve best presentation results.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues.
- Maintained updated knowledge estorative art and embalming procedures through continuing education and advanced training.
- Trained staff on safe and thorough first calls while maintaining compassionate family interactions.
Education
Associate of Applied Science - Mortuary Science
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ 08.2016 - 05.2017
Skills
- Team development
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Computer skills
- Leadership qualities
- Collaborative teamwork
- Workplace safety
- Relationship building
Timeline
Transfer Associate
FRENCH Funerals - Cremations
07.2024 - Current
Location Manager
FRENCH Funerals - Cremations
06.2023 - 07.2024
Care Center Manager
FRENCH Funerals - Cremations
05.2023 - 06.2024
Licensed Embalmer/Transfer Supervisor
FRENCH Funerals - Cremations
07.2017 - 05.2022
Associate of Applied Science - Mortuary Science
Maricopa Community Colleges, Chandler-Gilbert Community College
08.2016 - 05.2017