Angie Haviland Dunn

Positions Held:

• Events Specialist
• Senior Events Manager
• Marketing Communications Supervisor
• Senior Marketing Representative
• Sales Territory Telemarketing Representative
• Customer Service Assistant
• Production Assistant

Key EVENT Responsibilities:

• Coordinate specialty meetings for executives and industry key opinion leaders for discussions on global health and the critical use of proper diagnostics to combat infectious diseases
• Co-planner for President's Club incentive trip (180 guests and executives, excursions, executive meetings, travel arrangements, DMC management, luxury gifting, logistics coordinating for international VAT, tourist travel & policies)
• Serve as primary company liaison and lead project manager for annual sales training conference (8-10 months planning, +800 attendees, different locations each year, including international)
• Serve as primary company liaison and lead project manager for annual customer users' conferences (year-round planning, 1500+ attendees, 2.5 day set-up, 3-day training conference with 250+ class offerings & 18 tracks)
• Primary company liaison for employee training & engineer cloud conferences, executive leadership meetings and VIP specialty retreats
• Coordinate a team of event planners, IT specialists, trainers, sales, project and product managers, support personnel, customer success advocates, and demo specialists to ensure all needs are met for large-scale events
• Manage attendance reports, employee roster & governance policy, and event surveys for final reporting
• Oversee all aspects of budget, pre/post email campaigns & communication, registration, website, keynote speaker, vendor communication, A/V, production, IT networking, catering services, entertainment, conference schedule, conference venue sourcing/contracting, promo videos, venue floor plans, hotel rooming lists, travel, final set up/breakout requests, pre-con meetings & post follow up
• Coordinate with strategic marketing teams and senior leadership teams for event strategy and messaging
• Manage and coordinate committee meetings of 40+ individuals for pre-event planning, creation of training curriculum, implementation of additional excursions/receptions, & interaction with local/national government & public safety officials
• Manage customer ambassador programs and monthly feedback sessions
• Coordinate the creation, purchase and distribution of promotional items, awards & VIP/executive specialty gifting
• Manage editing/copy writing and final proofing & design for brand/strategy guidelines, event collateral, signage, class schedules, and print vendors
• Coordinate user groups & product focus groups, online product demos, client/prospect open houses & corporate site visits
• Provide pre-show orientation & employee staff webinars/training
• Oversee coordination of 150+ employee presenters, presentation and abstract creation and editing, presenter deadlines & incentive program
• Manage & coordinate partner, customer, and vendor guest presenters
• Maintain third-party vendor relationships for equipment needs, travel coordinating, badge systems, network set up, audio visual, technical APIs, & display & decor
• Oversee production of mobile app, surveys, and gamification
• Coordinate with IT on logistics for cloud share environments for both virtual and onsite technical training
• Teach First-Time Attendee Orientation classes
• Serve as guest conference speaker to welcome up to 1,600 attendees

Key TRADE SHOW responsibilities:

• Develop & execute event marketing plans, processes, & reports
• Manage a team coordinating 130+ trade shows yearly
• Oversee budget & reporting
• Coordinate event staff, display & show services, shipment logistics, onsite preparation, pre-show training & post-show follow up
• Coordinate with marketing teams for PR & demand-generation activities
• Coordinate with Sales & Product demo teams & IT staff to ensure proper maintenance of trade show software & hardware equipment, & continued upgrades
• Work with third-party vendors for booth design, shipping needs & install & dismantle services
• Provide pre-show orientation & training & post-show follow up analysis
• Coordinate with vendors for creation & purchase of giveaways & booth promotional items
• Manage account database & data entry for prospective sales leads
• Maintain & build relationships with key industry publications for advertising & PR opportunities
• Track industry competitors & create competitive analysis reports
• Provide assistance to territory sales reps for marketing campaigns, site tours & road shows for lead generation

Key MANAGEMENT responsibilities:

• Navigated complex changes in management & processes through a major acquisition
• Manage junior event planners
• Create a positive culture built on independence & responsibility to help team members thrive in a fast-paced and often stressful environment
• Develop & execute event & marketing plans, processes, & reports
• Manage & review department budget along with individual event budgets
• Conduct performance management & appraisals to support professional development & coaching opportunities for direct reports
• Manage continued CORE compliance testing for direct reports along with yearly performance goals
• Recruit & hire new employees
• Work directly with procurement & legal to maintain updated contract addendums and industry partnerships
• Work with legal to create & update G7 policies and documents to ensure customers are meeting publicly-traded company regulations
• Coordinate with HR to create COVID-19 onsite policies & procedures
• Source vendors for virtual & onsite events
• Coordinate with Sales teams to update contracting to include pre-paid event attendance in new & renewing contract agreements
• Coordinate with executive assistants to plan & execute high-level executive leadership retreats
• Create and manage shared Google Drives for teams to effectively collaborate