Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Angie Hedberg

Angie Hedberg

Goodlettsville,TN

Summary

Over 40 years of experience in customer service within office environments. Demonstrates strong attention to detail, effective communication, and exceptional multitasking and time management skills. Proficient in Microsoft Word, Google Drive, and data entry, with a proven ability to quickly learn new software. Committed to delivering positive and memorable experiences for every customer through organization and a strong work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Green Property Brokers
Nashville, TN
12.2019 - 07.2025
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Scheduled appointments for management team members.
  • Contributed to team effort by accomplishing related tasks as needed.
  • Coordinated travel arrangements for staff members as requested.
  • Developed forms and procedures to improve workflow efficiency.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Banking, Bill paying
  • Ordered supplies and maintained an inventory of office equipment.
  • Processed incoming invoices for payment in a timely manner.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Organized and maintained filing systems, both paper and electronic.
  • Coordinated office supplies inventory and maintained essential office equipment.
  • Responded to client inquiries and provided information about available properties.
  • Assisted in preparing marketing materials for property showings and open houses.
  • Listed property on MLS and added accurate documentation for client reference.

Education

Netherley Comprehensive
Liverpool England
07-1979

Skills

  • Document management
  • Customer relationship management
  • Appointment scheduling
  • Office supply ordering
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Operations management
  • Billing and invoicing
  • Team support
  • Accounting support
  • Microsoft office, Word, Data entry, File management
  • Billing and invoicing

Certification

  • Real Estate Agent, TN Active.
  • Time Management 12 hr Zig Ziglar Seminar.
  • Multiple leadership team building skill/Seminars.

References

References available upon request.

Timeline

Office Administrative Assistant

Green Property Brokers
12.2019 - 07.2025

Netherley Comprehensive