Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
25
25
years of professional experience
Work History
Business Office Manager
The Blossoms at Berryville
500 Hammons Ave Berryville , Ar 72616
06.2008 - 07.2024
Managed all daily census reports , answered phones greeted guest several times a day . Checked and sorted mail daily , managed numerous files .
Oversaw all incoming financials for residents whether it was Private pay , Medicaid or Medicare / Managed care insurance . Managed all deposit for the operating accounts and resident trust accounts
Resolved financial discrepancies and customer billing issues with timely attention ( Triple check ) was done monthly
Oversaw office orders/inventory
Medicaid Applications was the biggest part of my many different types of collections for a skilled nursing home.
Furniture Sales and Payroll
WFO Fine Furniture
11016 State Hwy 76 Reeds Springs , Mo 65737
04.2006 - 05.2008
Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
Contributed to a positive and welcoming store environment through excellent customer service skills.
Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Also decorated and sat up several props for sales of condos or homes
Payroll / In Put of Purchase Orders /Warehouse Inventory
Busenbark Carpet
151 Busenbark Drive Farmington, Mo 63640
03.2003 - 05.2005
Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Responded to employee inquiries to provide assistance with payroll-related questions.
Entered all purchase orders for Carpet sales.
Did inventory on warehouse in coming and outgoing this was kept track of through the flooring installers invoices .
Invoices had to be done daily so flooring technicians could start their job timely.
Sales Associate, Warehouse Manager
J.C. Penney
734 Market Street Farmington , Mo 63640
09.1999 - 03.2003
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Christian Academy Home Schooled
Houston, TX
Skills
Deadline Management
Account Reconciliation
Staff Training and Development
Office Administration
Credit and collections
Office Management
Timeline
Business Office Manager
The Blossoms at Berryville
06.2008 - 07.2024
Furniture Sales and Payroll
WFO Fine Furniture
04.2006 - 05.2008
Payroll / In Put of Purchase Orders /Warehouse Inventory