ANGIE JEANS-STUMP
Memphis,TN
Summary
Knowledgeable skills with solid background in central scheduling and history of optimizing workflow processes. Proven ability to coordinate schedules effectively, ensuring seamless operations and reducing conflicts. Demonstrated proficiency in communication and problem-solving, enhancing team collaboration and achieving operational goals.
Overview
9
9
years of professional experience
Work History
CENTRAL SCHEDULING REP.
Methodist Medical Group
11.2022 - Current
- Record highly sensitive personal identifiable information for pateints
- Reduced patient wait times by swiftly addressing scheduling conflicts and finding suitable alternatives.
- Processed forms required for insurance approvals and scheduled procedures.
- Achieved optimal efficiency by proactively identifying areas for improvement within the central scheduling system.
- Schedule post-op and follow up appointment for a team of general surgeons
- Utilize proprietary digital medical record, message, and point systems to include, but not limit to EPIC, Revenue Cycle, Power Chart and Cerner
Supervisor
Compass Group| Electrolux & | International Paper
11.2017 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised multi point of sale for food court including cash handling, ordering, inventory and employee management .
- Completed daily sales, cash reconciliation, and data entry for (P&L) profit and loss statement
- Schedule and Conduct orientation and new employee training
Supervisor
Sodexo| University of Tn Health Science Center
07.2016 - 11.2017
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Education
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE
15938 US HWY 17, TOWNDSEND, GASkills
- HIPAA compliance
- Patient registration
- Data entry proficiency
- Employee scheduling
- Cash handling
- Medical terminology
- Customer service
- Insurance verification
- Teamwork and collaboration
- Multitasking
- Attention to detail
- Verbal and written communication
Timeline
CENTRAL SCHEDULING REP.
Methodist Medical Group
11.2022 - Current
Supervisor
Compass Group| Electrolux & | International Paper
11.2017 - 11.2022
Supervisor
Sodexo| University of Tn Health Science Center
07.2016 - 11.2017
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE
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