Angela Jimenez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Built relationships with customers to encourage repeat business.

• Managed returns, exchanges and refunds in accordance with store policy.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations

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• Prepared merchandise for sales floor by pricing or tagging.

• Helped customers locate products and checked store system for merchandise at other sites.

• Engaged with customers to build rapport and loyalty. Answered customer questions about sizing, accessories, and merchandise care.

• Provided positive first impressions to welcome existing, new, and potential customers.

• Brought in a good stream of hispanic customers with friendly service and excellent spanish communicational skills.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Provided exceptional services and pleasant shopping experiences to retail customers.

• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Collaborated with team members to consistently meet or exceed monthly sales targets.
• Developed strong relationships with customers through active listening skills and personalized service offerings.
• Managed nightly cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

• Answered an average of 10-20calls per day by addressing customer inquiries, solving problems and providing new product information.
• Politely assisted customers in person and via telephone.
• Bagged, boxed or gift-wrapped sold merchandise per customer\'s request.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Routinely answered customer questions regarding merchandise and pricing.

• Greeted customers promptly.
• Assisted on sales floor as needed to maintain service standards.
• Received customer payments.
• Totaled bills and calculated taxes.
• Completed purchases using Point of Sale systems.
• Collected and stored coupons.
• Trained new cashiers on procedures, customer service and sales techniques.
• Worked extra shifts during busy periods to maintain service.

• Teach/Assist children with daily activities
• Monitor the health and safety of your campers and accompany them at all times
• Distribute lunch and monitor them as they eat, finish and clean up after themselves.
• mediate and help solve problems with others, themselves, and there surroundings