Detail-oriented professional with experience in customer service and data entry. Known for reliability and efficiency, successfully managed inventory and streamlined processes to enhance customer satisfaction and support operational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Miniso
03.2025 - Current
Assisted customers in product selection, enhancing overall shopping experience.
Maintained organized store displays to attract customer attention and promote sales.
Processed transactions efficiently using point-of-sale (POS) systems to ensure accuracy.
Collaborated with team members to achieve daily sales targets and maintain high service standards.
Provided product information and answered customer inquiries, fostering informed purchasing decisions.
Monitored inventory levels, assisting in stock replenishment to prevent shortages.
Adapted quickly to changing store promotions and seasonal trends, ensuring relevant customer interactions.
Implemented visual merchandising strategies to optimize product presentation and drive engagement.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
House Cleaner
Almas Cleaning Service
01.2023 - 09.2025
Developed efficient cleaning schedules, optimizing time management for a diverse client base.
Coordinated supply inventory, ensuring availability of essential cleaning materials and tools.
Resolved client inquiries promptly, fostering positive relationships and repeat business opportunities.
Streamlined workflow processes to improve overall efficiency in daily operations.
Conducted detailed inspections post-cleaning to guarantee high-quality results before client walkthroughs.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Data Entry Clerk
Crown Freight
01.2023 - 04.2025
File and organize freight documents including bills of lading, delivery receipts, invoices, customs paperwork, and shipping manifests
Enter and update shipment, customer, and vendor information into company databases or spreadsheets
Maintain both physical and electronic filing systems for easy retrieval and compliance
Verify accuracy and completeness of freight records and correct errors when identified
Assist with tracking shipment documentation and resolving missing or incomplete records
Support accounting and operations teams by providing requested documents and reports
Ensure confidentiality and proper handling of sensitive customer and financial information
Perform routine audits of files to ensure organization and compliance with company standards
Assist with general office duties such as scanning, copying, emailing, and document distribution
Communicate with drivers, dispatchers, and office staff to clarify documentation details